Question about HP Photosmart 2575 All-In-One InkJet Printer

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Photosmart 2575xi won't print. gives error message to load paper (Paper is loaded in the front of machine) and then says that there is a paper jam but it pulls the page all the way through with no printing.

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1 Answer

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Hello,

Please try to turn off your printer and unplug all the connection in the printer from its power down to its usb or parrallel connection. And let it up to 30 minutes to unplug and turn off. This process is letting your printer reset it self and loading its default and original settings. Usually it loads it original settings. After 30 minutes please plug all the connection of the printer and then turn the printer on and test the printer by printing a document or any files you want to print. Please observe what is the result.

Thanks

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If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
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Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.
http://www.fixya.com/support/t5192341-epson_photo_1400_paper_feed_ink

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most likely the sensor on the paper path out of position, chech it out and put it back to where it have to be, good luck!

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check all paper paths for little pieces of paper

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