I have tons of data on this drive - and use it all the time. I plugged it into my home XP PC(had never used it on there) and it tried to install drivers but said it was unsuccessful. I plugged it into my laptop XP, (I've used it on here lots before) and all the simple drive does is click. I go to My Computer and it says I have a DVD drive plugged in. Always before it recognized the simpledrive. So - if I try to format it (which I'm not sure how to do exactly...) will I lose all of the data that is stored on it? How else can I retrieve the data that is on there - it worked just fine the other day!!!
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I was having a problem on Windows 7 with the SimpleTech 160GB drive not being recognized, went to the SimpleTech site and could not find any drivers - Went to MajorGeeks and found a driver update program - watch when you install it, do custom install so as not to get new homepage or toolbar. But it scanned and found where my drivers were deficient. Updated driver and drive is now recognized
You might try a different cable or use a USB "Y" cable to supply enough powere for the drive to work, as some computers have difficulty providing enough power from a single port. If
you need more help, please call HitachiGST Tech Support M-F 8AM to 6PM
PST at 1.888.426.5214 and a technician will be happy to help you.
Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
If ou want to save your file you have to plug the into a xp machine, pulled the files off and burn them to a dvd or cd. Then you plug it into the vista, and let vista format the drive. Your enclose hard drive have windows xp boot files, and they need to be formatted before plugging into the vista. Vista is thinking it is a bootable drive where it is not.
There are many reasons why a drive may fail, if the data on it is very important you should not try to fix it yourself, but rather take the drive to a reputable data recovery service, you can search on the net for one near you. If the data is not so important and you want to try to fix it yourself, you can download a data recovery program such as Zar from www.z-a-recovery.com These programs will normally try to fix the problem and if any data can be recovered, they will let you know. You will then need to buy the program to actually recover the data
You don' t say what OS or even type of computer (PC, Mac, Windows XP, 98, vista etc) you are running, or whether the drive has been used before. If it's a new drive then it probably needs formatting, so you can allow the OS to do that. If it contains data that you need then DO NOT allow the OS to format it.
If you know it is formatted & contains data, then it sounds like the OS is not recognising the format. Windows 98 typically won't recognise NTFS disks formatted on Windows XP for example or Linux Ext3/4 format disks won't be recognised by Windows. In the latter case, you can download a free driver which will do that for you - google Ext 4 and Windows.
try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use asoftech data recovery program to recover your files. http://www.asoftech.com/adr/