Question about LG Vu CU920 Cellular Phone

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My new phone,that I just got today,Keeps saying "Insert Smartchip" and it is in and in correctly.I just don't get it.I'm very angry.

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If your phone displays the 'Insert simcard' then your phone is currently locked to particular network. You need to unlock to use it with other network.
There can be many ways to Unlock your phone. As far as i know unlocking by codes is the simple and safe way. I will suggest the website Unlock-zone.com which is doing good service and they were recommended highly in the cell phone forums.
I used them to unlock my cell phone. contacted them and within 30 mins i had my unlock code and my phone was unlocked.
Hope this helps.

Posted on Nov 09, 2010

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Posted on Jan 02, 2017

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1 Answer

My LG Vu today decided to say "Insert Smartchip" and I only have the "emergency" button available. I have tunred it around and around, and nothing works, any other ideas?


I had mine in upside down and that caused it to say insert smartchip.....could be a back sim card. If you have another phone test out the sim card in that phone or have your service provider help check the sim card

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Contact your Phone Provider’s Tech Support to troubleshoot and confirm that you may need a PUK reset code

Oct 25, 2009 | LG Vu CU920 Cellular Phone

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Your smartchip is fried. You need to replace it and can get it from your carrier.

Sep 29, 2009 | LG Vu CU920 Cellular Phone

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You are placing the smart chip on top of the smart chip holder. It's a little metal square where the smart chip should go. Lift up the metal square and place the smart chip underneath. I had to go to my local AT&T dealer to figure this out.

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What happened is you have a problem with your sim card reader. It is most likely a thermal problem and the card reader is overheating. Unfortuately there is no fix to this except to get a new phone. BUT a temporary fix for this is turn your phone off and set it in fronnt of a cold air conditoner vent (or one in a car works also). Leave it off for about ten minutes, then turn it on but leave it in front of the ac or the phone will just overheat again. You should be able to download you images off (make sure you get the ones off the handset too or they will be lost) but make sure to keep it in front of the ac

Jul 02, 2009 | LG Vu Cellular Phone

1 Answer

Same problem and i dont get why it doesnt work.


the smartchip is either not in correclty or maybe the phone doesnt read the smartchip

Jun 30, 2009 | LG Vu CU920 Cellular Phone

2 Answers

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if under a year old from when you bought this phone take it make to the shop as this may be a fault with the phone try checking that the memory car on the side of the phone is in correctly as well

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You have to insert the smart card all the way in on these phones. You can use a pen cap or something to push it all the way in there until it goes all the way in and click and stays there. Then it will not say " insert smart chip" anymore.

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Take the SmartChip out and gently wipe it and the phone where it inserts. This has worked for me.

Jan 06, 2008 | Sony Ericsson Z520a Cellular Phone

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