Question about NEC Electra Professional ETW-16DC-2

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I have an NEC Electra PRO 1. Lines 4-6 won't ring incoming calls. lights work. call can be answered. just no ring.

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  • 5 Answers

Return it where you purchased it.

Posted on Nov 09, 2010

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1 Answer

HOW CAN I ANSWER THE PHONE WITHOUT PRESSING ANY BUTTON?


It has to do with a program called ringing line preference. Program # 4-11. Check out www.wedophones.com/Manuals/NEC/Electra%20Elite%20IPK%20Programming%20Manual%20-%20Document%20R%204.pdf

If you happen to have an Electra Elite 48, 192 or IPK this manual can show you how to program that feature. Don't take it lightly though, you can jeopardize your system if you do not know what you are doing.

Sep 08, 2009 | NEC DTH-8D-1 Corded Phone

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yes enter program mode and change MB 4-01 for your port number. Assignment of ringing per phone.

Jun 02, 2009 | NEC ETW 16DC-1 Corded Phone

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NEC Electra Professional Level I Upgrade


The NEC Electra Professional Level 1 has a maximum CO line capacity of 8 in any configuration. If you need more outside phone lines, you will need a different system. If you need to limit cost as much as possible, the cheapest avenue would be to upgrade to a used Electra Professional Level II. That way you can still use the same telephone instruments, but ALL cabinet hardware would be different. Also, you can only get to 8 outside lines if you have software level 3.00 or higher by using the COI-C(2A)-10 card. To verify which software version you have, I think you press FNC(3) on sta. 10 ( or the first station in the system). If that doesn't work, let me know, and we can access the system program to verify version number.

Dec 29, 2008 | NEC Electra Professional ETW-16DC-2

1 Answer

Nec dterm wont ring in


During an incoming call try holding the up arrow on the volume key. That is the only way I know to increase or decrease the volume of the ring. The phone might also be set on DND. in which case you have to Press feature dial the DND cancel code 69 press feature. If note look for you user guide here. http://www.neccare.com/cng/docs.nsf/Lib3?OpenView&Start=1&Count=100&Expand=6.13#6.13

Aug 21, 2008 | NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

Can I forward an incoming call to an outside line?


External transfer to Mobile 1. Transfer 2. press 1 and external # 3. Wait for ringing 4. press feature then transfer 5. hang up

Jun 11, 2008 | NEC Electra Elite 32D-1 Corded Phone

1 Answer

LINE 3 RINGS ON ONE PHONE- AND DOES NOT RING ON THE OTHER 3...


You actually need to set the ringing in program mode. Your NEC vendor should be able to help.
Check out LDTSNJ.com for low price service rates.

May 19, 2008 | NEC Electra Elite 32D-1 Corded Phone

1 Answer

Group forwarding after a delay


In memory block 4-1 for the extension's port, The Lkey for the CO line is lit green for immediate ringing, red for delayed ringing, and off for no ringing.

In memory block 1-1-77 you enter the CO's delayed ringing timer in seconds.

I wouldn't try and deal with seperating into tenants.

What I would suggest is in 4-19 restrict outbound trunk access (corresponding Lkey for CO line is lit to restrict)
For example:
Stations 1-4 would not be allowed to dial out on CO lines 5-6
Stations 5-6 would not be allowed to dial out on CO lines 1-4

This way Company A is not tying up Company B's CO lines for outbound calls and vice-versa.

Apr 09, 2008 | NEC Electra Professional ETW-16DC-2

4 Answers

How to program a line to ring keysets


Not sure if I understand your question correctly, but I think I just learned how to do that on an electra professional. Memory block 4-1-1 lets you go through each of the internal extensions, and you can set each extension to ring when a call comes in from any/some/all of the outside lines.
to reach memory block 4-1-1, I used a multi line terminal connected to ports 1. Press fnc => hold => # => 0 => * => line key 4. Use the fcn(?) key to cycle through the internal ports, the line key buttons to map each of the 4 lines (presumably line keys 1 through 4 on your system).
As to where to get a manual, I am not sure, I have 3 thick binders... good luck

Apr 08, 2008 | NEC Electra Professional ETW-16DC-2

1 Answer

Electra professional nec


I am making the assumption that only line 1 has caller-ID. Both of my suggestions require services on the phone lines themselves, and not thru the phone system.
  1. Line 1 needs features on the line to allow three-way calling. Then you would hit the Recall key after answering to send a Flash to the Central Office to dial the 2nd number. This takes the transfer away from the phone system and puts it on the CO. This requires more time and effort on the staff answering phones, and if a calls comes in while this is in progress, it's going to roll over to another number in the hunt sequence anyway.
  2. Get Caller-ID on all lines.

Jan 11, 2008 | NEC Electra Professional ETW-16DC-2

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