Question about HP DeskJet 990cxi InkJet Printer
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Posted on Jan 02, 2017
Ramana is the black stripe just showing up on copies or faxes or does the stripe occur when you are printing from your computer. If the stripe only occurs when copying or faxing then more than likely the scanner glass is dirty. White out liquid on the scanner glass is a common.If it happens when printing fromyour pc, the problem will be in the toner cartridge or the fusing assembly.
Change the cartridge first to see if it goes away. Check the scanner glass, especially the small glass strip on the left side of the scanner or the right side where you place the original paper. These areas should be completely clear and clean of any scratches or smudges.
Last is the fusing assembly. If you tried everything else and theline continues to bother you, the fusing assembly sleve is probably torn. This would have to be replaced. The part number is RM1-0865-040CN.
Posted on Jun 23, 2008
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