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Hi I need help. I cleaned my office on the weekend and unplugged and moved my computer. I've put it all back together but the keyboard wont work at all. Its a Acer Wireless keyboard. Computer turns on and gives the prompt for password but because the keyboard is not working at all I can type the password in. Mouse is working fine (is not wireless) Any suggestions. I have checked batteries etc.

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  • pathrina Nov 09, 2010

    Hi I cant actually go into the computer at all because the keyboard wont work and wont allow me to type my password in so I'm stuck at the main page with the prompt asking me to type password. I've checked every lead and I cant see that I have forgotten to plug anything in.... Very strange I cant even see a light on the keyboard or how it transmits the signal at all.

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Welcome to Fixya.

Make sure that you have the receiver connected properly. Have you tried using this keyboard with another computer? This way, we can know if the keyboard works properly.

Check if the driver for the keyboard is in the DEVICE Manager. Once in the Device Manager, click on the plus sign right next to the keyboard. If there is a question mark right next to it, then it is a driver problem.

Please let me know if this solutions works or otherwise, in that way I can better assist you.

All the best!

Posted on Nov 08, 2010

  • thecadas Nov 09, 2010

    Try using a different keyboard for the meantime to gain access to your pc. Then you can check the driver from there.

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Try control panel,keyboard hardware troublesoot or properties there you can select general to troubleshoot,driver roll back uninstall ,update driver or control panel administrive tools computer managent device manager scroll to keyboard you could see a yellow question mark? right click to install drivers while your at it blow all of the dust out of your keyboard making VERY sure there is no MOISTURE in the airlines dust causes static which can affect all of a computers parts
control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot or select properties under driver you can update driver,rollback driver or uninstall
hope this helps



hope this helps

Posted on Nov 08, 2010

  • Brian Sullivan
    Brian Sullivan Nov 09, 2010

    try blowing out all of the dust from your keyboard using a fine air blower from an air compressor making VERY sure there is no MOISTURE in the lines.
    dust causes static which causes lots of problems with a computer and its parts
    hope this helps

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You may need to snycronize your keyboard with the base. To do this press the button on the base. Depending on your model, a LED may begin to flash. Then, press the sync button located on the underside of the keyboard and you should be all set.

Posted on Nov 08, 2010

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Hi

how are you typing it in , if wireless keyboard not working ?
have you tried reinstalling the drivers (CD came with keyboard) ?
did the keyboard come with a small USB adapter to act as receiver ?

Posted on Nov 08, 2010

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