Question about Ricoh Aficio 2015 Copier

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Ricoh Aficio 2015

We use the Ricoh Aficio 2015 and since the electritions left this morning (after switching off electricity for an hour) we have lost the Fax and Scanner functions. Even in the menu the system setting/gereral features there is no areas to adjust any settings for them. Last week there was!

Help!

Thanks in advance..

Ciaran

Posted by on

  • Ciaran_C Jun 17, 2008

    Good to know, but unfortunately the problem still exists. Thanks for the suggestion IFIXU2.



  • Ciaran_C Jun 18, 2008

    Update, we had an engineer out and it seems the controll board for the fax and scanner has blown due to the electritians not powering down before they knocked off the power in the building.



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Posted on Jul 12, 2008

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Does your machine have a document feeder on it? If so, turn off and unplug the machine from the wall, and check in back of the machine to see if the feeder is plugged into the unit properly. Try reseating the document feeder plug to ensure good contact. Plug the machine back into the wall and turn it on. If it detects the document feeder, fax and scan functions should be restored.

Posted on Jun 17, 2008

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