When i load paper into the printer/scanner on the right side of the machine the paper crumples up and wont feed thru,how can i correct my problem

HEY YO! THIS IS A CAR(YOU KNOW AUTOMOBILE)FORUM,NOT COMPUTERS FOR DUMMIES!!!!!!DUH!!!!

This means that there is a tiny bit of paper jammed somewhere in the printer, mine did the same thing, now it works fine. Hope this helps.

sounds like there is a piece of ripped paper in the printer

3 possibilities.
1 If you use this macine to copy labels, there may well be a small piece of a label stuck in the paper path on the crumpled side. Or a small bit of paper.
2, the paper pickup on the crumpled side is 'polished', and no longer feeding the paper at the same time as the uncrumpled side. They can be cleaned with rubbing alcohol. Though that is a temporary fix and the paper pickups should be replaced if cleaning fixes the issue.
3 The fuser film has a tear in it on the crumpled side you need to rule out 1 & 2 before going to three again replaceable but a bit more difficult

You probably have a piece of paper stuck at the place where it's crumpling. Take a good look and carefully extract it. It may be small, so look hard.

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

There is a foreign object in the paper feed path. It could be anything from a paper clip or staple through to an insect (or worse). It will definitely be on the side where the crumpling occurs. Try feeding a strip of card or thin flexible plastic backwards through the feed mechanism. A laminated sheet of paper can also be effective for this.

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
   
   If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
   If not, there is probably a feed motor or a gear problem and the printer may require service.
   
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

If it is getting crumpled in the tray, there is something blocking the paper path.
What I would suggest is taking out the toner and drum cartridge, then remove the paper tray. Tip the machine on it's back and look into the paper feed area for something blocking the paper path.
When it is crumpling the paper like that, the feeder is working fine, just something blocking the paper path.
You can take a minela folder, and gently push it through the paper path to dislodge the obstruction.