Question about Xerox Phaser 8500/DN Printer

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Codes? I was told i needed to reset my codes because i have a error code on my screen, but it wont let me access any menus it just diplays the error code.

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  • hamsden Aug 25, 2008

    Have phaser 8500/DN with error code 13,264.42:5414 it will not let me get past this stage.

    Reply's to Hamsden@gmail.com


  • hamsden Aug 25, 2008

    Have phaser 8500/DN with error code 13,264.42:5414 it will not let me get past this stage.

    Reply's to Hamsden@gmail.com

  • diane szczesniak May 11, 2010

    What error code are you getting?

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According to an online PDF document I downloaded, the 13,264.42 error code means "The printhead reservoir heater got too hot." Not sure what to do to fix it, but first thing I would ask is does your printer sit in a hot sunny window, or is it in a badly ventilated cabinet or space so that it doesn't get adequate cooling? This kind of printer generates a good bit of heat from time to time.

Document available at https://www.office.xerox.com/partners/products/Phaser8500/SQRG/03_error_codes.pdf -

Posted on Oct 15, 2008

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