Question about HP Photosmart C5180 All-In-One InkJet Printer

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I'm getting an message to replace ink cartridge after it's been replaced. I've unplugged the printer and made sure the cartridge is installed correctly. What's wrong?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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ginko
  • 19396 Answers

SOURCE: I have installed a replacement

Remove cartridge and put it back in place.

Posted on Aug 24, 2008

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  • 8 Answers

SOURCE: Black ink cartridge won't install properly

I would double check that it is a compatible cartridge:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&jumpid=ot_recdoc/c00652671/en_us/c01573152/loc:3&custom_solutionid=rd_c00652671&lc=en&dlc=en&cc=us&lang=en&product=1146331

It might also help to clean the contacts inside the print carriage. A poor connection of the copper contacts on the cartridge with the copper contacts in the carriage can cause this error. Checkout step two in this documentation on HP customer care:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00308379&lc=en&dlc=en&cc=us&lang=en&rule=21439&product=1146331

Posted on Jan 16, 2009

professor_sc
  • 180 Answers

SOURCE: ink cartridge problem! The following ink cartridges appear to be missing or damaged.

Solution :
1. clean the ink cartridge contacts both in the printer and the cartridge with a lint free cloth or a cotton swab. and try inserting the ink cartridges again. if it wont work proceed to step 2.
2. unplug the power cord at the back of the printer
3. press and hold # and 3 keys at the same time and plug the power cord back in. Do not release the two keys. wait until the printer would say "partial nvram reset" or anything that says "reset". if this still would not resolve the problem
4. do the same process as 2 & 3 but instead of # and 3 try # and 6. instead of saying "partial nvram reset" it should say "semi-full nvram reset". and if it would not work better go to an onsite technician. but if your printer if brand new return it to the retailer and exchange it. but before you do that try calling HP technician they would instruct you to the things i have given you. Just tell them what you have had done and asked them to replace the ink cartridges. This are the informations the agent would ask you about the ink cartridge
part number and also the expiration date.
try to ask for a replacement first if it would not resolve it. then go to a technician. I could not assure you that a technician could fix it because i have troubleshoot this kind of problems and there are alot of printer parts that needs to be fixed. Usually i suggest my clients to buy a new printer instead

Posted on Mar 07, 2009

laxmankumar
  • 191 Answers

SOURCE: Keep getting replace yellow ink cartridge error message

Hi,

Where did you get the error message on printer or computer?

If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.

If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.

Posted on May 24, 2009

  • 22 Answers

SOURCE: Wrong cartridges error

Printer cartridge is damage replace it

Posted on May 29, 2009

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My printer is a HP- 6210, Message: "remove and


Hello Cliff, welcome to FixYa.

Hard Reset the printer by doing the following:
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  • While the printer in ON, unplugged the power cable from the power source.
  • Disconnect the USB cable at the back of the printer (if your printer is connected through a USB cable)
  • Restart your computer.
  • Connect back the USB cable.
  • Plug the power cable to its power source.
  • Turn ON the printer if it does not turn ON automatically.
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If the problem persists, replace the ink cartridge. The cartridge might be defective since you already have tried to clean the contacts.

Keep me posted.
Jas

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1 Answer

Keeps saying install c


Hello,

When the printer says "install C" it is referring to the Cyan (blue) ink cartridge. If this is not a new cartridge, you might have to replace it. If this is a new cartridge, try following these steps.

1. Unplug the power cable.
2. Remove all 4 ink cartridges.
3. Close the ink cover
4. Plug the power back in.
5. Wait for the machine to warm up and tell you that the ink is empty.
6. Reinsert all 4 ink cartridges.

If you keep getting the same message you should try another cartridge. You can put the yellow cartridge in the blue spot to see if you get the same message. If you get the same message then the machine is broken. If you get a new message then the cyan cartridge needs to be changed.

Thanks,

Pat

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1 Answer

HP6180 Printer. I keep getting an error message, Ink cartridge em


Hi,

some cartridges are charged up ( have a chip fitted to them )
If the chip is not charged to tell the printer it,s full of ink. this will cause the problem.
have you tried. unplugging the printer from the mains. then powering it back up.
also try using the printers own software to add new cartridges et,c.
you could also try re-installing the printers drivers/software if you have it,s instalation disk.

Mike @ Compurepair.

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