Question about Casio EXILIM EX-Z1000 Digital Camera

5 Answers

Time and date need to be set every time I turn it on.

I have tried the reset and format suggestions but problem still exists.

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  • 3 more comments 
  • Hardvark Jun 17, 2008

    I spent $14 or so yesterday and about 30 minutes with your expert named "coolguy008"



    He was not able to solve the problem. I would like not to be charged since I did not get a solution to my problem.



    I let the first battery get too low and then stay in the camera overnight. The problem seems to have started at about that time. When I put in a second fully charged battery the language, time, date screen came up. And has done so ever since that happened which was about two weeks ago.



    I have had this camera for over a year and it has always worked great. It has never been dropped, or subject to cold or wet.



    Hardvark

  • Hardvark Jun 17, 2008

    I have previously printed out the 265 page Casio EX-Z1000 manual if that is what you are going to get.



    Hardvark

  • Hardvark Jun 18, 2008

    I made sure that the battery was in the craddle long enough for the light to turn green (a full charge on the battery).



    Then I tried the time and date settings but they still don't hold when the camera is turned off and back on.



    Now what???



    Hardvark

  • Hardvark Jun 18, 2008

    I left the camera in the docking station long enough to get a full battery charge (green light) Then I tried the Reset and the Reformat and the date and time entry. When the camera is turned off the date and time are lost. This all started with a low battery about two weeks ago.

    Hardvark

  • Hardvark Jun 18, 2008

    To Coolguy008, I just tried your latest fix, but no worky. I am not sure I understood what you were telling me to do.



    Hardvark

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I tried everything you two teams could offer and nothing works. I would appreciate not being charged for the time.

I shipped my camera to a Casio service center yesterday.

Hardvark

Posted on Jun 19, 2008

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  • Master
  • 790 Answers

Hello!!

Try this Firstly switch off the camera
press and hold the ok button and turn the camera on and off for few times
whilst keeping this button depressed

Regards
Smilemaker.

Posted on Jun 18, 2008

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  • Casio Master
  • 13,433 Answers

If regardless of entering the details correctly, you might need to contact a service center for a diagnosis and possible repairs.

http://www.casio.com/

http://www.advancecamera.com/repair/

Posted on Jun 18, 2008

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  • Master
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Hi again,

I gave you all the possible solutions in my chat to fix this issue.The first thing i suggested you to do was to reconfigure your settings.Which Robotek just told you to do.

I also gave you the email id to ask for a refund if you aren't satisfied with my solution.We spent almost 1 hour to get this fixed.

Posted on Jun 17, 2008

  • Priya darshan Jun 17, 2008

    Please give this a try again:

    everytime
    you start the EXILIM Z/S series camera ..
    press the SET button once date is entered.Make sure you don't press
    the 'MENU' button once entering the date. This of course doesn't save
    the date and the camera keeps asking your for a date everytime you turn
    it on!

    You were in hurry to attend a meeting yesterday when we had a chat.So that's why i couldn't tell you this.

    I hope this helps.

    Please reply back..

    Goodluck..



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  • Master
  • 1,512 Answers

Ask for your money back on the original advice

You will need to re enter date and time functions
I will go get a manual for you.

Posted on Jun 17, 2008

  • 3 more comments 
  • Graeme Ross
    Graeme Ross Jun 17, 2008

    you can download a user guide from here if you needed one. Still downloading myself... :)

  • Graeme Ross
    Graeme Ross Jun 17, 2008

    hhmmm it appears that the camera does have a volatile memory for date and time, as it will ask you to enter these datails everytime that you change the battery. The trick it would appear is to keep the battery charged using the cradle charger. Are you charging until the green light comes on?

  • Graeme Ross
    Graeme Ross Jun 17, 2008

    here it is on page 34 of the manual it mentions what I have indicated to you already that the camera will not retain date and time functions if the battery is removed from the camera.




  • Graeme Ross
    Graeme Ross Jun 17, 2008

    There is an interesting advice regarding world time on page 187 also, where you need to enter your home town time into the camera also for the world time to stick. Are you setting up both each time?

  • Graeme Ross
    Graeme Ross Jun 17, 2008

    I am more than happy to answer
    any other questions you may have about it, just give me a hoy :) If you
    are still unsure, or have problems, then before you give a rating for this advice, please
    get back to me and we can try some more things.

    Thanks for using FixYa, If you consider the advice I have given you
    as sound, a FixYa rating is a great reward for my efforts to help
    you. Cheers.

    regards
    robotek



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