Question about Toto Neorest 600 1pc. Toilet MS99OCGR-01

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I need to know where to put the electrical oulet for the toto toliet 600

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Put it within reach of the unit and make double sure it is GFCI protected!!!!!!

Posted on Nov 09, 2010

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Loose seat,piece missing or broken


Hello, I experienced similar symptoms with my Neorest 600. Do not call a plumber, they cannot fix!

I recommend calling Toto! Their support people will take the time to help you [this is what the experienced Toto plumber did that I hired :' ]

I had a leak too and ended up sending the whole electronics & seat in for repair. These one piece units do not require a plumber. Lo [Toto technical support] gave directions that I, a 60 year old woman who normally does not disassemble such an item was able to perform!

I realize some may not like my post to turn it to the manufacturer, but in this case it was the best solution for my fix.

Call first, get a case number and support person. Then they work quickly via email with you. This was my only toliet :' So i was with out a toilet during this period. Toto worked quickly to get my toilet back to me! The shipping time is what took the longest. Take a photo of the problem and you will be able to submit for your case via online.

Hope this helps! And hope your fix they will be able to send parts for so you are able to fix!

My excellent contact.

Lo Lam
Senior Technical Support
Technical Support
(888) 295-8134 ext. 1641Office
(888) 295-8134 ext. 4Tech Support
(678) 466-1287Fax

TOTO USA,Inc.

5351 Jurupa StreetOntario CA, 91761
http://www.totousa.com

May 29, 2014 | Toto MS990CGR11 Neorest 600 One-Piece...

1 Answer

When the toliet refills it chaters,i have replaced the valve cap &made sure it was free of deberis,but acts the same.


you may have too much water pressure leading to your house, it should be between 70-80 pounds if its higher you can turn down the valve that shuts off the water flow to the tank, if that doesn't work feel free to contact me

Jun 21, 2011 | Toto Home

1 Answer

Toliet won't get rid of solids


first shorten the chain from flush lever to the flapper valve by one or two links at a time until flushing properly

second the flapper valve might need a wipedown as well as its seal (top edge of tube where water goes down into bowl) the leaking is because the flapper valve is not seating properly.. you may need to replace the flapper itself.. easy to do, and a common part at hardware store.

Jul 08, 2010 | Toto Drake ADA Compliant Toilet with...

1 Answer

Toto toilet has weak flush


Check water level in tank and also under rim off toliet bowl where water come's out. Make sure level in tank is right and it has ports all around rim. they can be clogged up also.

You can use a roofing nail to stick in ports it is several around under rim that you can't see but are there where water comes out. Because if the ports some are stopped up it will restrict proper amount of water to certain areas.

Apr 13, 2010 | Toto Aquia II Dual Flush Toilet

1 Answer

Increasing water in bowl


You really can't because of the design. Any water above the level now will drain off. Sorry

Nov 04, 2009 | Toto Toilet Onepiece Neorest 600 ...

1 Answer

My Toto keeps running


Yes, there is either a screw that can be turned lowering or raising the water level, usually found on top of the fill valve.

Or there is a lever system that raises or lowers the float, thereby raising and lowering the water level.

The first it typically found on fill valves with a float ball attatched by a metal rod to the top of the fill valve.

The second are on the "fluidmaster" type fill valves.

If you still cannot find the water level adjustment describe in detail or provide pictures of the type of fill valve you have and I will walk you through it.

Aug 16, 2009 | Toto Carlyle 1-piece Elongated Bowl Toilet

2 Answers

Dometic rm2611 quit on the road today all lights


If the fridge is complete dead (no lights no fan, no compresor,etc.) looks like there's not power in the unit.Check if theres power in the oulet if you know how , if you don't put the fridge in an oulet that you know is power , if still doing nothing probably the cord is broken or burned and the power doesn't go throught it from the oulet to the fridge.

Apr 27, 2009 | Dometic RM2620 Refrigerator

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