Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

It wont come on anymore. the light still works but somehow its not connecting to my pc

Posted by on

  • Rommel Alilin
    Rommel Alilin Nov 08, 2010

    What color is the light?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

Posted on Nov 10, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Sony VGN-CR220E. It would turn on but all I see is a black screen. The green light on the bottom lights up but all the rest won't light up anymore especially the 3rd light that would blink,...


One thing to try is if you can, connect an external monitor to the computer. Turn it off and then back on with the external monitor on. If video on the external monitor then the problem is with the laptop monitor most likely the FL inverter or the lcd itself. If no external video, it is most likely a motherboard problem.

Jun 30, 2011 | Sony VAIO VGN-CR220E/P Notebook

2 Answers

Our ps2 has stopped playing discs!


check the red light in the back if it isnt on your sears light is out and it wont read disc anymore tell you get a new sears light

Dec 25, 2009 | Sony PlayStation 2 (PS2) Console

1 Answer

My Mp3 wont connect to my computer anymore after


Hi, I have got the same issue as you. So take the CD that was delivered with the Sony Walkman and reinstall it in your PC. Then your PC will recognize your Walkman again.

Sep 21, 2009 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

My dell 531s wont connect to internet


Fresh install of operating system/ updated drivers may help if all else fails try to get another ethernet card and stick it in there and see if it connects..

Apr 21, 2009 | Dell Inspiron 531s Desktop Computer

1 Answer

Dell inspiron 1501 work fine turn off last night now wont turn on


You mentioned trying a different battery, try a different AC adapter.

When plugging in the ac adapter to the wall, see if the POWER LED comes on on the adapter, then when you connect it to the computer, see if the LED stays on.

If the issue occurs with both AC adapters (No battery installed) then the motherboard has failed. If one ac adapter works but the other doesn't then the adapter is bad

Feb 01, 2009 | Dell Inspiron 1501 Notebook

1 Answer

Scandisk cruzer - system files deleted


Hi ,

You can Uninstall the U3 system , link to uninstaller can be found at : http://www.u3.com/support/default.aspx#CQ3

once you uninstall it you can go back and reinstall the U3 system from the same website.

Jan 29, 2009 | SanDisk Cruzer Micro 4GB USB 2.0 Flash...

1 Answer

Compaq presario notebook v6128tu won't turn on


You can try to remove that battery and try to turn it on again.
Sometimes this will happen if that don't work the remove the power supply and try to turn it on.
If you see the blue light around the power input then it's obviously getting power but it's redirecting it somehow which brings us to the battery again heh.
Let me know if this does not work
Happy Holidays

Dec 27, 2008 | HP Compaq Presario V6120us Notebook

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers

Marcin

Level 2 Expert

191 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...