Question about Brother Office Equipment & Supplies

1 Answer

Can not sent or get fax,have dial tone but if somedody sent us a fax says line is busy same as when we sent fax dose not go through says poor line,called phone comany they said line is ok,any idea?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,218 Answers

Try calling your machine from a telephone...it should answer and you will hear the "fax tones" in the telephone earpiece.
If you do not hear any tones in the earpiece, then this could be an indication that you have lost the "NCU" pcb in the machine...this is the pcb normally that the fax line plugs into in the back of the machine. It will have to be replaced to effect repairs.

Posted on Nov 09, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant receive faxes. constant busy signal when dialing in.


Hi Janet
Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
Disconnect Fax Machine from Phone Line
Reset Fax machine
The Fax machine is supposed to respond to the right tones being sent down the voice line
If it is not responding & all else works then check your Fax settings for "Receiving"

Nov 30, 2015 | Panasonic UF-5500 Fax Machine

2 Answers

Why won't the fax work?


My recommendation would be to hit the speaker button when sending a fax to hear why your fax wont go through.

When you hit speaker you should have a clean dial tone, then when you start dialing and the tone stops make sure you don't have any static or noise on the line.

There are several reasons you might get a NG error. One is the fax line you're trying to send to is busy. Maybe it's a phone line not a fax you're trying to send to. Maybe you need to dial a 1 or 0 for long distance, maybe your fax line has noise on it.

Using the speaker can help troubleshoot what the problem is.

Skelton Business Equipment Houston Copiers

May 08, 2014 | Sharp MX2610N Printer

1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...


Hello,
If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button. If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
Thanks,
Pat

May 12, 2010 | Brother Office Equipment & Supplies

1 Answer

Poor Line Condition message


If your fax has a handset listen to the dial tone and make a call if the connection is poor call the phone Co.

DickyO

Nov 09, 2009 | Brother IntelliFAX 1170 Plain Paper...

1 Answer

Status 50 on a fax estudio 45


the number is busy. Try pressing the monitor button and listening for a dial tone. No dial tone means your phone line is not working. If you have dial tone, dial the number you wish to fax and listen to see if it picks up. If you get a busy signal, or hear someone answer, that is why it's not working. If you hear the fax tones, press start and send your document. This is a way to fax that allows you to hear the whole process.

Aug 10, 2009 | Toshiba E-STUDIO 450 Copier

1 Answer

Fax machine won't send or recieve faxes


press the "on hook" dial key. this should let you hear a dial tone. If you don't hear a dial tone, then it is probably the phone line and not the machine. You may have to call your telephone company.

Nov 26, 2008 | Ricoh Aficio 450 Copier

1 Answer

Fax busy, no response yet fax is sent ok


NG or poor line condition on the transmission report means that there is interference on the phone line.you need to double check the quality of the dial tone-if it static or clear.now,other interferences could be caused by other devices on the same line as your fax such as DSL modems.make sure first that you connect the brother machine directly to the walljack and try resending a fax.modem settings can be changed.e-mail me if you need that info

Mar 18, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

We can't send or received faxes


Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.

Oct 30, 2007 | Brother IntelliFAX 2800 Laser Fax

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...