Question about Whirlpool Cabrio WTW6600SBT Top Load Washer
This is the 2nd time I've had a major problem with my Cabrio washer. It is less than two years old. The first problem required the bearing to be replaced. Thankfully it occurred while still under the 1 year warranty. I am now getting an F51 error when there is 38 minutes left on the SHEETS cycle. The manual just says "call for maintenance". Do you know what this error means?
This has been a troublesome issue for Whirlpool and may of Whirlpools customers. The F51 code indicates a problem with the RPS (Rotational Speed Sensor) that monitors the motor speed. This issue has been identified as relating to the the connection system between the RPS and the controller.
Whirlpool has changed the RPS connector design, providing a more reliable connection and is available as a service kit. The control has also been updated for better sensing of the RPS. Also, if you have experienced problems with certain wash loads getting tangled and knotted, there is also an update washplate intended to reduce this issue. You should contact Whirlpool for possible repair concessions related to these issues.
If you would like to get to the RPS.. Here's how:
In some cases, the F51 code can be fixed by cleaning the RPS connector. The RPS is located on the motor armature underneath the machine.
1. Tilt the machine backwards, resting the console against the wall.
2. using a disposer tool or suitable hex wrench loosen the center stator screw completely (the screw is captive and will not fall out of hole).
3. The stator contains a series of strong magnets and will take some tugging and wiggling to pull off.
4. Remove the 4 bolts that secure the armature to the tub. CAREFUL this assembly is a little heavy, support well before removing last bolt.
5. The RPS is attached to the armature. Remove and insert RPS connector (the one with 6 wires) 10 times to 'wipe' the contacts providing a cleaning action.
If I can assist you further, please let me know
The FixYa Team
Posted on Jun 21, 2008
Was a far easier fix for me than all this RPS sensor hunting. For my machine's F51 error, there were socks lodged between the inner and outer tubs, causing too much friction on the motor. This led to the computer reading poor performance of the motor. Please consider trying this easy fix before calling out service personnel or replacing circuitry!!! I spent hours under the machine messing with the motor and circuitry until I looked up at the translucent tub and saw stray laundry stuck where it shouldn't be.
* Open the lid. Turn the bottom agitator by hand. Give it a good push. It should continue rolling on for several turns. If not, there is laundry stuck between the tubs causing friction.
1.) Pry open the metal case lid. Take two flat head screwdrivers and wedge them in the crack about 6 inches from the left corner, and use them as levers to pop the metal lid, then the right corner. Lift up the metal case lid and lean it against the wall.
2.) Take off the plastic ring that bridges the gap between the inner and outer tubs. There are many little catches all around the perimeter of the outer tub that hold on this plastic ring. Find those catches and put outward and upward pressure on those to release the catches.
3.) Look down in the gap between the inner and outer tubs for stray laundry. I used a retrieval tool (Lowes 403255) below, to grab the socks. There were especially several socks in the back right corner near the pump inlet. Run the drain and spin cycle and look again. There were more strays hiding that I nabbed the second time!
4.) Snap the inner cover on by lining up all those catches and seating them. Snap the big metal lid back on by aligning and giving a good downward thump. Run the machine and be the hero, and don't be too mean to your wife about tossing those socks down in the crevices. Half hour and $3 for the retrieval tool is far better than all that RPS mess.
Posted on May 20, 2013
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Posted on Jan 02, 2017
Tips for a great answer:
Nov 12, 2014 | Whirlpool Washing Machines
The error means that washer repeatedly quits mid-cycle. Basically, the F51 error is a rotor position sensor error.
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