Question about HP Photosmart C6180 All-In-One InkJet Printer

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The dark magenta cartridge will not print, even after I put in a new HP original, clean & align printheads

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Posted on Jan 02, 2017

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Black is not printing


Try this to unclog printhead.
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No magenta printing


Dirty mirrors will gives you dull color images..It seems color combination faulty..
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My mp780 will not print light cyan or magenta...It prints all the dark colours on the print test perfectly but leaves the light ones missing. I have tried a new printhead and it has new canon cartridges....


Most likely the print heads are dirty and need to be clean. The user manual for the Canon should tell you how to do that, but in case you don't have the manual, you can get it here: http://goo.gl/iIylF

Mar 06, 2011 | Canon PIXMA MP780 All-In-One InkJet...

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HP C6180 all in one printer My printer will not print light magenta and magenta, all the other colours are fine. Tried everything Any suggestions Thanks Paul


This problem seems to be with the printheads of the printer If magenta ink cartridge has enough ink inside it and if print heads are damaged then you need to replace this printer.....

But still if u want you can follow the below mentioned steps :

If it is not printing in light magenta and magenta than you can try the below mentioned steps :

Step 1 - First clean print heads from the menu of the printer. You can look for clean printhead option under printers menu - Tools - Clean Print Heads.
Now print and see if it is printing or not. If issue is not resolved then move on

Step 2 - Check if your magenta ink cartridge & Light magenta ink cartridge has ink in it or not...if it is empty or if has very low ink then.....
replace it with a new ink cartridge......and now it is going to aling the printer....While it aligns it is going to make noise and will show a message printer aligning or alignment in process.
While it aligns dont touch the keys of the printer or dont interrupt in between the process otherwise hardware of printer might get damaged and you have to replace the whole printer
...and just wait...till the printer display shows the regular menu...

Note : - * During Alignment printer is going to consume more ink, so make sure you have enough ink in all the cartridges or otherwise it does not have enough ink in it
alignment process will not be completed properly.

Steps 3 - If it prints an alignement page then it is ok, check if all the colours on the alignment page and if all the colours are fine then ur issue is resolved...
for verifying you can print another document.If it does not print any alignment page then you can try printing an alignment page from the printers manually from the printers menu.

Now if it has resolved the issue then it is fine or else last you can try re-setting the printer.


Re-Setting the printer :


- Press and hold the "*" key.
- Press the "#" key and release both keys.
- Display should say "Enter Special Key Combo" then release the keys and press "1", "2" and "3" buttons in sequence.
- then you will get few options, now look for an option that says System Information or System Menu
- Press "OK" on System menu and look for an option Semi full re-set
- Press "OK" Button.Now printer will shutdown automatically and will turn on automatically after few seconds..as it is going to align the printer..
- Now it will make noise for few minutes wait till then and when you see regular screen on display then print a document and see if issue is resolved or not.

If issue is not resolved then you need to replace the printer. If it is in warranty then contact Hp customer care and they will replace it for free.

Feb 25, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hi, the magenta ink won't work on my printer hp office jet pro k8600. I have replaced it with a new one and even though is shows that it's full on the ink levels it won't print it at all, I have tried all...


Materials needed: New empty syringe (big one) Gloves (to protect your hands fromink) Alcohol Paper tissue (to clean the excessink) Empty Plastic bottle (Here you putthe ink from the syringe) Important: Ensure that you have put new Magentaink cartridge to HP K8600. Ensure that the printhead arerecognized by the printer or no light alarms. Instruction: Press the Power button to turn onthe printer. Test print in microsoft excel with4 color black/yellow and cyan/magenta. If magenta only is missing means youhave clogged problem from the host. Wear your globes, prepare thematerials needed. Open the top cover. Press and hold the Resume buttonuntil the carriage moves to the left. CAUTION: Be careful not to proceed until the carriage is on the left sideof the printer. If the carriage does not move to the left automatically, turnthe printer off and back on and then try holding down the Resume button again.The printhead can be damaged if the carriage is not all the way to the left forinstallation. Lift the printhead latch. Lift the handle of a printhead anduse it to pull the printhead magenta/cyan out of its slot. Put printhead in thepaper tissue upward. Your printer are still ON becarefull not to touch the flex copper circuit. Get your syringe, use this to pullthe ink from the nozzle cap ( see link picture) After the done the syringe method,Insert the printhead magenta/cyan into its color-coded slot. Press down firmly on the printheaduntil it snaps into place. Pull the printhead latch all theway forward, and then press down until the latch engages. Close the cover. The printer should align theprintheads automatically in a few minutes, printing an alignment page. Print a test with magenta coloronly, If it does not print, try to change the Printhead. This is the only solution I foundin my HP k8600 printing problem.christan_11_1.jpg

Jan 14, 2011 | HP OfficeJet Pro K8600 Printer

1 Answer

Photosmart C7180 - light magenta and magenta not printing. I've cleaned the heads and aligned the printer. The light magenta is printing when I did the 'Align Printer'. I also completed the 'Restore...


The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Dec 23, 2010 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Magenta and cyan will not print on my hp officejet pro L7590 -- it started with a paper jam that was corrected - ever since then only the yellow and black will print on the paper -- printheads are good and...


Same thing happened to my printer hp L7590. Printed diagnostic, only black and yellow printed; diagnostic for printhead health Ky=good, MC= good. Only Hp products ever used. Uplugged, & discharged static, cleaned copper parts of printhead. Still no fix. On visual examination of floor of printhead compartment rectangular pad ( approx 1/4" by 1/2") is missing. I can only guess that during the paper jam, somehow the pad got caught up and went awol. Not sure what to do now.

May 26, 2010 | HP Office Equipment & Supplies

1 Answer

Asking to replace new printheads


is it laser or inkjet, and cartridges are original ones or compatible ones, some printers will not accept comptible cartridges.

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