Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Scanner won't work
The all in one solution software you used in XP doesn't work fully with Vista.
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP J5780) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.
Hope that helps.
Posted on Jan 09, 2009
oh This is a simple solution open up the hp solution centre icon or the hp director icon whichever your printer software has on the computer.
Then click on settings.
point to scan settings and click on scan to setup and on all the items on the left hand side select them and move them to the right hand side and click on the ok button or the update the device button and you will not face this issue anymore.
your printer software should be installed so that you dont get this error message anymore
Posted on Jun 17, 2009
reinstall your printer software
first run setup
and after conect the usb cable in your pc
hope i help you
if i did pls vote me
Posted on Oct 31, 2010
SOURCE: my scanner will not scan
Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English). If you need more help come back.Post /
thumbs / testimonial are
If you need more help come back.Post /
thumbs / testimonial are
Posted on Dec 14, 2010
SOURCE: scanner wont work
Uninstall the printer then re boot Pc and reinstall the printer with the disk it is the only way to get it back up ,that is if it is not damaged. Thanks for asking FixYa please rate my solution and give testimonial this is how i earn my achievements here on FixYa Thanks in advance
Posted on Apr 26, 2012
Tips for a great answer:
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Aug 15, 2008 | Office Equipment & Supplies
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