Question about Kodak DC240 Zoom Digital Camera

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I have a dc240. when i put new batteries in the lens won't retract and nothing else happens. have changed batteries several times

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Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Nov 08, 2010

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There are some cameras who give problem when they are new. Give it some time i am sure it when the battery is on the move it automatically repaired.

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When i turn on, it says lens error, restart camera - i"ve turned the camera on and off several times and nothing happens, the error message continues to show. I've taken the battery out and put back in but...


Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

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Lens Won`t Retract


I'll forward a link to a page where you can view the information to troubleshoot this issue.

Please click on the link to view the troubleshooting steps then follow all the steps and check if that helps.
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C91134&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=91362738&stateId=1%200%2091370057

Thank you!

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I have a samsung 860 digital camera ang my problem is the lens... the lens is still retracted even its turned off... before it happened the camera have a low battery.. and when i charged the battery for...


This may be similar to another solution posted. Try heavy duty batteries - I used ACDelco Super Alkaline, but any brand of "heavy duty" AA should work. Make sure battereis are not cold; low temp causes any battery to lose power. If fresh heavy duty batteries do not help, it may need professional service. (DO NOT try to force the lens back to retracted position - something WILL break.)

Dec 18, 2009 | Samsung S860 Digital Camera

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It started failing after a few shots in that it wouldn't retract as if the batteries were run down.Now it wont activate even when brand new batteries are put in, It merely flashes with the red allert light...


What can happen is the lens on them can go ofsidded, if the lens is not retracting back in give it a firm push untill u hear a click and turn off and on, hope this helps in some way.

Dec 01, 2009 | Kodak EasyShare C330 Digital Camera

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My old FM2 shutter is stuck open. Batteries and shutterspeed have been changed but it doesn't work. IS it an econmic repair?


With the new batteries installed, try to hold your camera with your right hand with the lens facing down. Then try to turn turn on the camera while hitting the base on your left palm. Do this several times until the lens retracts.

This might caused by sand or granule of dust stucked on the side of the lens, not forcing it to retract.

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Lens won't retract


some cameras you can just push the lens in.

Jun 29, 2009 | Pentax Optio M20 7MP Digital Camera with...

1 Answer

Lens will not retract


With Battery out try to pull the lens towards outside
Do that gently do Don't rip it off !!!
Probably you will hear a click sound and If you do,
than put the battery back turn on and you should be fine
Every case is different so of the lens is jammed this will help
If the lens assembly is damaged than the only way is to sell the rest of the camera for parts.

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