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When I fax or copy I get a gray line down the right side of the paper from top to bottom. It is about a inch or so from the side.I have a MFC6490CW. Thank you

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Check your scanner bar for dirt or "Whiteout" residue. You can clean it with alcohol and test your results by using the "copy" function.

Posted on Nov 08, 2010

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Black line 1 inch wide right side ,when copies are made and faxing


Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

May 31, 2011 | Brother 5750E Fax

1 Answer

Line appears down right side of paper when copy is made?


If the line only appears when making copies but recieved faxes come out ok, then the scanner glass needs to be cleaned. Water and a lint free cloth should do the trick.

Sep 15, 2010 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Top to Bottom gray line on left side of Copied Page


hello
does the grey line appear if you scan true the "upper" scanner.(set paper on top of printer and sscan it that way)? you should also clean the smal slim glass that is at the side of the big scanner glass.
also try to remove all cartridges and tilt them side to side several times. then put them back and test your printer.

Jul 02, 2009 | HP LaserJet 2840 Printer

1 Answer

Black line down one side of paper


Lift the auto feeder cover and clean the narrow glass that the originals are scanned across...sounds like you have some dirt there -maybe correction fluid? That's the most common.
Please rate me :)

Jun 23, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Vertical line from document feeder


there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Apr 24, 2009 | HP Officejet J5780 All-In-One Printer

1 Answer

A bar code stripe on the right side of the copy.


i'm not sure if you're talking about a solid black band or a bunch of little stripes running down page. does it happen when you run an internal report or only on copies? if its a black solid band, check and make sure the bluish colored tab on top of the drum is all the way to the left side. if its a group of fine lines, depending on whether it happens on internal reports or not, it could be the drum is going bad or you may have a bad scanner. write back with a little more info if this suggestion doesn't work.

good luck,
razors

Mar 18, 2009 | Brother IntelliFAX 5750e Laser Fax

2 Answers

Black line about 1 1/2 inches wide down side of faxes or copies


if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

Jan 27, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Gray line down middle of faxes/copies on panafax uf880


yes change a toner and clean the glass area under nearth the toner.

Oct 24, 2008 | Panasonic Panafax UF-880 Plain Paper Laser...

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