Question about HP Photosmart C5280 Printer
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Posted on Jan 02, 2017
SOURCE: Paper Jam feeder
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Posted on Dec 04, 2008
Easy one. Open your tray back up and make sure that the paper settings are reflecting the type of paper that is in the tray. The times that I have seen the issue that you just described, the paper setting were off... thus causing this issue.
If that does not work. Powercycle printer. When it comes ready go to the Paper Menu, then to Default Paper source. Make sure that setting reflects the tray that you would like the printer to print from.
Hope that helps.
Posted on Mar 19, 2009
factory reset should fix it unless the paper size ciruit board and levers have been physically damaged (back left on the printer in paper tray slot)
Posted on Jun 10, 2010
You need to replace the document feeder motor the gears on the motor shaft are split and slipping. New motor is 12.72 at http://www.compassmicro.com/parts2.cfm
Posted on Jul 13, 2010
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