Question about Polycom ViewStation ISDN (pcy220011323001) Video Conference

1 Answer

I need viewstation software! I have a system that has 3.x software, but I need to install 7.2.. where can i get 5.0 or a middle step software?? polycom does not show it on their website anymore.

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  • 2 more comments 
  • dbrandon932 Nov 08, 2010

    called them, but no avail.

  • dbrandon932 Nov 08, 2010

    Polycom no longer lists software for this product. ftp.support.polycom.com does not have any images.

  • dbrandon932 Nov 08, 2010

    no disrespect.
    this is my first use with fixya. i have no idea how this works.
    i did call polycom, they want a pay for support model.

  • dbrandon932 Nov 09, 2010

    i will give you the answer.
    Upgrade to 7.5, THEN upgrade to 7.5.4

    There is a 7.5.2, do not use it.. use 7.5

    Got it working this evening.

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I have looked all over trying to find this for you and you are correct, it is no longer listed anywhere, but Polycom definitely has it in their archives on a server somewhere.

Contact them at 1 925 9246000 and request the software, they should be able to email you a link to it.

All old links are dead / gone but it must still exist, they wouldn't just leave their customers hanging like that.

Tim

Posted on Nov 08, 2010

  • 1 more comment 
  • Tim Grayson
    Tim Grayson Nov 08, 2010

    Wish you would have worked with me more here.. we could have tried to find it still.

    Tim

  • Tim Grayson
    Tim Grayson Nov 08, 2010

    No problem, I figured as much. If you want to accept my solution we can go back to working on this and I can try to track down that software for you.

    If not that is fine as well, someone else will come along and try, but I think I can find it for you if you wanted..

    Tim

  • Tim Grayson
    Tim Grayson Nov 09, 2010

    Sounds great! If possible please come back to the question here and click the ACCEPT THIS SOLUTION button below my answer, that will show we have this resolved.

    Thanks
    Tim

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nonontech_64.jpg


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nonontech_66.jpg
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*Please leave comments for issues related Windows 7, I am ready to share with you all and am also glad to learn from you too..

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Mar 31, 2010 | Polycom ViewStation ISDN (pcy220011323001)...

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