Question about HP Officejet 4315 All-in-One Printer

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I changed my print cartridge, printed an alignment page, fed the page back through the ADF, and then I can't go any further. LCD display still shows alignment instructions.

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MX522 will not print when doc's are fed in using ADF. A blank page is ejected.


Are you feeding the page through upside down?
Most ADF Units require the page to be writing side up as they loop over the scanner and feed out with the text facing down.
Check the ADF Tray as it will have a picture showing how the pages are meant to be placed to be fed through the ADF.

Sep 11, 2014 | Office Equipment & Supplies

1 Answer

My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

I have a hp officejet pro 8500a and it has started leaving a black line on all copies when the original is fed thru the ADF. What is causing this??


Hi, Change first black color print head cartridge just open cover then replace black print head cartridge.close cover wait for ink cartridge reinitialize if ready print test again.if same print having black line all copy needs to replace also black ink cartridge.



Jun 30, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I have Lexmark X125 and get message "Check Cartride" I put a new Black Cartride in and get message " None Changed" Printer won't print. What can I do?


What is the black cartridge version that you are using on your Lexmark X125 printer? If you are inserting a photo cartridge on your printer, please follow these steps: 1. Remove the black cartridge and insert the photo cartridge. The printer LCD screen will display CARTRIDGE? NONE CHANGED. 2. Press the Options button to select NEW RIGHT and then press Start. The printer LCD screen will now display RIGHT CARTRIDGE? 3. Use the Options button to select the STD PHOTO cartridge type and click Start. An Alignment page will then print. When the Alignment page is fully printed, the LCD screen will display CARTRIDGE ALIGN. 15 [00-30] A , where - 15 represents the straightest line on the page; - [00-30] is the value range you can select from, between 00 and 30 - A represents the line in each section. 4. Use the numbers on the keypad to select the number of the line you think is the straightest. As you press the number, the LCD will change to the next line automatically. Select the number representing the straightest line in each section.
Source: How to Install the Photo Cartridge in Standalone Mode

May 10, 2011 | Lexmark X125 All-In-One InkJet Printer

1 Answer

I purchased my c4600 printer about 4mths ago and i have just replaced the ink cartriges and it keeps telling me to realighn cartriges how do ido that it is the first time i have needed to change them i...


Here's a support article taken from the HP website regarding alignment of print cartridges. Hope this helps.
Introduction This document provides steps to align print cartridges using the All-in-One control panel or the computer. The appearance of the product varies by model. Aligning print cartridges Follow one of these methods to align print cartridges. NOTE: If the same print cartridge is removed and reinstalled, the product will not prompt to align the print cartridges. The product remembers the alignment values for that print cartridge, so there is no need to realign the print cartridges. Method one: Print an alignment page using the All-in-One control panel When a new cartridge is installed, the product aligns the cartridge. The cartridges can also be aligned any time after you install the software. Aligning the cartridges helps ensure high quality output. Follow the steps to align newly installed cartridges.
  1. When prompted, make sure plain white letter or A4 paper is loaded in the input tray.
  2. Press the button next to OK on the control panel display. The product prints an alignment page. Figure 1: Alignment pagec01369744.gif
  3. Place the alignment page print-side down on the right front corner of the glass. Figure 2: Position the alignment pagec01369745.gif
  4. Press the button next to OK on the control panel display. When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.
Method two: Print an alignment page using the computer Follow these steps to align the cartridges from the HP Photosmart software.
  1. Double-click the HP Digital Imaging Monitor icon (c01367004.gif ) on the lower right side of the Windows taskbar. The HP Solution Center displays.
  2. In the HP Solution Center, click Settings . Then click Printer Toolbox . The printer Toolbox displays.
  3. Click the Device Services tab.
  4. Click Align the Print Cartridges .
  5. When prompted, make sure plain white letter or A4 paper is loaded in the input tray.
  6. Press the button next to OK on the control panel display. The product prints an alignment page. Figure 3: Printing an alignment pagec01369744.gif
  7. Place the alignment page print-side down on the right front corner of the glass. Figure 4: Positioning the alignment pagec01369745.gif
  8. Press the button next to OK on the control panel display. When the On button stops flashing, the alignment is complete. Remove the page and recycle or discard it.

Apr 19, 2011 | HP Office Equipment & Supplies

1 Answer

How do I change the ink in hp officejet 5510


Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Feb 08, 2011 | HP Officejet 5510 All-In-One Thermal...

1 Answer

My printer window on the HP PSC 2175 continues to read: 'Press Enter to align cartridges' I have done this 5 or 6 times and the message will not go away. How do I fix this problem so it will print?


Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
    • If there are no other printing problems and you wish to continue, use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. The information from last successful alignment will be used.
    • If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic print cartridge alignment Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
  1. Disconnect the power cord, wait five seconds, and then plug it in. This reinitializes the product and forces the scanner to calibrate again.
  2. Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
  3. With the product turned on, open the scanner cover and check the bulb assembly. If the scanner bulb is not lit, the product must be serviced.
  4. Verify that the alignment page is placed correctly on the scanner glass or in the ADF (if the product has one). Place the printed side down.
  5. 5. Make a copy of the alignment page. The unit will make a copy even if the alignment message is displayed. Compare the copy to the original. If vertical lines appear in the copy, check to see if the scanner assembly requires cleaning. If cleaning the scanner assembly does not correct the problem, service the product.
  6. 6. Use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. Operate the HP All-in-One to determine if there are other problems. The unit should be serviced if other error messages or problems occur or if alignment problems occur every time the ink cartridges are changed.
To bypass the ink cartridge alignment: Press and hold the Setup button, and then press Options (or Copy Options ).

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jan 26, 2011 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

How do i change ink?


If iam not wrong you want to replace the Ink Cartridge. Please follow the below mentioned instruction.

Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
Regards,
Shrey

Oct 08, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Align page message


I have an OfficeJet 5780 and I have to do the alignment also. The allignment page it prints should have instructions on it. Just put it in the scanner and press "Enter". It needs to scan it to align the print heads.

This is from the manual on their website:

The HP Officejet prompts you to align cartridges every time you install or
replace a print cartridge. Aligning the cartridges ensures high-quality output.
To align the print cartridges when prompted:
1 Press Enter on the front panel.
An align cartridges (test pattern) page prints.
2 Load the align cartridges page face down in the ADF between the paperwidth
guides and press the Enter button again.
3 Recycle or discard the page.

Geno

Feb 21, 2008 | HP Officejet 4110 All-In-One InkJet...

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