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Get message saying "wrong cartridge"

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Make sure genuine Canon cartridges are being used and inserted in the correct spots.
Canon's troubleshooting recommends this if there is a 'wrong cartridge' error message.

If the cartridge is genuine, then I would call 1-800-OK-CANON to investigate the problem further.

Posted on Nov 08, 2010

  • Duane Wong
    Duane Wong Nov 08, 2010

    What is the model # of your unit?

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