Question about DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine

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Instead of depositing nice rounds discs of coffe grounds into the groiunds container, my machine now spreads coffee grounds all over the inside of the machine with no compact discs in sight.

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I had the same problem about a month ago and contacted customer services because its still in warranty - they suggested it may be the diffuser and sent a new one - which solved the problem. The attached invoice showed it as costing GBP 15.03 (although it was free under warranty).

Posted on Nov 09, 2010

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Yep, ours was doing the same thing and we bought another infuser and it took care of the problem. You can buy the part online at www. ereplacementparts.com by just typing in your model and then clicking the blue button that says "View Diagram and Parts List." We just replaced the generator on ours. They're pretty reasonable.

Posted on Jan 23, 2013

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  • condurso
    condurso Apr 09, 2013

    Do you mean the entire infuser which is listed as diffuser kit on ereplacement? Or just the metal disk which is called the diffuser?

  • Yolanda Heitman Apr 09, 2013

    Yes the diffuser kit (#77) at ereplacementparts. You also need to get a flashlight, take the diffuser out and look up into the right hand corner of the compartment. You'll see a head there with a big red o-ring. If that o-ring is worn out or torn it could be failing to compress the coffee disks. The diffuser actually rises up and tilts to the right and mates up with that head where the coffee is compressed and the hot water is forced through this tight connection. The red gasket is located in the exploded diagram at ereplacementparts as #64. On part 64 you'll see a gasket #74 and that is the red gasket that seals the main process. The machine is very easy to take apart and replacing the o-rings is a good idea to do at least once a year. If you have questions, please feel free to call us as we've fixed our machine at least 3 times in the past five years. We screen calls so leave a message. 253.884.4339

  • condurso
    condurso Apr 10, 2013

    I have already taken the whole thing apart including the infuser so I know exactly what you are talking about. The o-ring looked fine as did everything in the infuser, but I will give this a try. Ereplacement is very good and will let you return parts if they don't end up fixing your problem. I'll buy the diffuser kit and a couple o-rings just in case. Thanks for your quick reply!

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