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When i start the videowave roxio 9 software up a message reading 'the following codecs must be activated before using application: MPEG-2' i then press continue etc and it comes up saying 'invalid product key'

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Hello Anna
The main problem you face is you don't have a valid product key to use the software. First thing u have to do is procure a valid product key.
after that uninstall the software through Add/Remove in the control pannel.
then re-install it.
Enter the product key in its place.
and start the program for it to come good.
now for the codecs part, normally it will be there with the software pack. However if its not there, down load the video codec from the net and install it.
hope this will solve your problem
Rabby

Posted on Jun 16, 2008

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If such problem occur what you need to do you try to look for the original cd key for it to work

Posted on Jun 16, 2008

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Hello!

I am affraid to answer this question, because im not that his will fix. and after that you rate me "thanks for trying" that's too bad.

In your case i will suggest you to use different player not the roxio. I can recommend you a free player that have a multi codecs, Please click the link to download the player.

http://www.afterdawn.com/software/video_software/video_players/media_player_classic.cfm

Here is another player that plays lot of DVD format . click here to download: http://www.filehippo.com/download_vlc/

may thi solve the problem. best regards, melnavz

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