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We have a WW37GD scale. We recently switched the battery in it and doesn't work correctly. I called Conair and they told me to leave the battery out of it for 3 hours to reset it. I did that, but it still doesn't work. It will come on, but the "balance" indicator does not flash and the weight (as much as I'd like it to be) is not near what I know it is. Any suggestions?

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Ok, please check that you have a CR 2032 battery. There is a CR2025 that looks exactly the same but is doesn't have the same. Check out the link http://en.wikipedia.org/wiki/List_of_battery_sizes which will clearly show you that both of the batteries have different milli amp hours capacity. My scale now works. Kaanjii

Posted on Feb 24, 2011

  • jancfz Jul 15, 2011

    We have tried all solutions and it continues to read "LO". Have to tap it at least 5 times before it registers a zero.

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SOURCE: Conair thinner scale model TH402 displaying incorrect weight?

Conair TH402 displayes incorrect weight

Posted on Nov 15, 2010

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