Question about Sendo Sonim XP1 JCB phone extreme performance brand

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I just have received a brand new sonim xp3.2 quest the first i did was place the battery then i conected to the wall charger but it doesn´t have any sings of charging

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thee are two things involved, its either the battery is very flat such that it cannot be woken/charged or the charger of your brand new sonim xp3.2 is defective.

Maybe you should look for someone that can borrow you a changer, and test it with your new Sonim or test your charge with another person's Sonim. This will reveal if the problem is from the battery or not.

Or, if you bought it and its still under warranty, you can return it and collect another. If it was given to you, contact the person that gave it to you, as it might be under warranty.

Good luck.

Posted on Nov 08, 2010

  • huubair Feb 03, 2011

    Same problem here.
    Was it the charger, the battery or the phone?



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I finally have spoken to a very nice youn guy from Sonim Tech Support. He fixed my problem of the phone not turning on.

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2. Eventually the charging symbol will come on the screen, either stady or flashing.

3. Immediately put the battery in the carcass (while it is still connected to the charger), and the charging symbol should stay on.

4. Leave the phone for a couple of hours, disconnect the charger, and the phone should turn on as normal.

This was explained to me, the reason for not turning on was that the software had crashed. This solved it.

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