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Dell Inspiron 1420 error code

Purchased online (BestBuy.com) a Dell Inspiron 1420 last April 17, 2008 and was able to use it until last week that it crashed out when i was sending email. Tried to run the built-in diagnostic utility and found an error code: 2000-0142 (Drive self test failed) and 2000-0333 (Graphic Test Failed).

Please advice.

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  • nemonon Jun 16, 2008

    i emailed tech support in bestbuy.com but i did not received any reply from them. i had other laptop which is bought directly from dell and had a warranty covered, i chatted with the tech support with dell and they sent me the replacement parts the following day and installed it a soon as i got it. but i dont know with bestbuy.com procedure on how they take on this.
    anyway thanks for the help!


  • Anonymous Nov 28, 2008

    dell inspiron 1420 coloco pra reinicia ele desliga



  • sibindi Jan 10, 2009

    my Dell 1525 has played up a couple of times. Now I get the error code 2000 - 142. I get to see my files sometimes, but other times it starts but no files are seen. What to do?

  • Anonymous Mar 18, 2014

    black screen has appeared with frozen computer requiring a hrad restart -- it has restarted

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  • Master
  • 1,314 Answers

You need to take it in for warranty service. The hard drive and possibly motherboard have failed.

Posted on Jun 16, 2008

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