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My Canon MP390 has got an error message saying "insert printer cartridge" but it already has both cartidges, and they are new! i have tryed to take one out, then replace it, then dothe same with the other but it wont work...Thanks

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Did you do a clean and re calibrate on that printer after replacing the cartridges?

Posted on Jun 16, 2008

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I'm getting an error V150 when trying to use my Pixma MX320 printer it states that I need to check the ink, yet both ink cartridges are full? any idea how to erase this error message? Or does this mean...


Error U150 refers to a cartridge not being recognised. This is due to the refilled cartridge. The machine knows that the cartridge has already been used and is expecting a new one. Some people say that if you hold down the stop key for 3 seconds when powering up it will remove the cartridge check. I have never tried it personally.

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Canon MP390-error message


You need to use brand new original genuine canon cartridges. with most inkjet printers the refills and the replica cheaper cartridges do not work

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Compatibility of Ink cartidge.


The MP600 does not use the 40 or 41 cartridges, it uses individual color (and black) ink tanks. But other models (MP190, MP460, MP470, etc) do use these cartridges. The error message you are receiving indicates that the printer does not recognize the cartridge you installed as a valid black ink cartridge. This can mean that either the cartridge is faulty, or that the printer has a problem.
I would suggest trying another new cartridge, and if you still get the same error, to contact Canon for support options if the unit is still in warranty.

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Alarm/printing


Are the cartridges re-manufactored or original canon cartridge?
Most cartridges have chips or fuses that burn out when the cartridge has been used. Then when you get it re-filled the cartridge is already rendered useless.

If the cartridges are orignal canon then you may have another issue perhaps with the printer head, in a last resort you should try to clean this will alochol and a cotton bud "lightly"

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Printer won't process new catridges. These cartridges have been refilled.


Did you install the original cartridge? if you have the old empty cartridge, try to install it and check the error is empty cartridge..if so the problem is the newly installed cartridge. try to buy the new original one.

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