Question about HP Photosmart C6380 All-In-One InkJet Printer

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Every time i turn on the printer ink system failure comes on can't figure the problem

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HP PRINTER C6280 problem says ink system failure error 0xc18a0001

Reset the printer:
With the product turned on , disconnect the power cord from the rear of the product.
Wait at least 15 seconds.
Reconnect the power cord to the rear of the product
Remove, clean, and reinstall the printhead
remove ink cartridges
Figure 22: Lift the latch handlec01481823.jpg
Lift the printhead straight up to remove it.

Figure 24: Three areas to cleanc01481825.gif 1 - Plastic ramp on the side of the ink nozzles
  1. Figure 29: Clean the electrical contacts inside the productc01676244.gif
  2. Dry the area with a clean, dry, lint-free cloth.
Reinstall the Printheads and the cartridges

Reset the product

It should work otherwise try to replace the Printhead and instead change the entire printer its time to change it

Feb 26, 2011 | HP C6280 All-in-One Printer

2 Answers

I have a printer ?HP c7280 All-in-one?a message, ?Ink system failure, error: 0xc18a0201.?

The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it. Press and hold the ?*? key. Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? Press and release in sequence the "1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says ?System Configuration Menu?. Press and release the ?OK? button. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, Press and release the ?OK? button. Display should say ?Hardware failure status: Clear. Press OK to clear?. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. The Printer will start the ?ONE TIME INK INITIALIZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Jan 11, 2010 | HP Photosmart C7280 Printer

1 Answer

Ink system failure error Oxc18a0306

Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

Dec 20, 2008 | HP Photosmart C5180 All-In-One InkJet...

4 Answers

Ink system has failed 0xc18a0206

This is easily fixed with the following key sequences. You do NOT have to open the printer and unplug a circuit board.

1) press * and # at the same time
2) press 1, 2, 3 and “support R0632M” should display
3) press > and “information menu” should display
4) press > and “configuration menu” should display
5) press OK and “hardware failure status” should display
6) press OK “failure status: clear”. Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
NOTE: I did this and the fist time the error came back. Do the sequence again (as I did) and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.

Dec 08, 2008 | HP Office Equipment & Supplies

3 Answers

Hp photosmart 3200 all in one ink system failure

I know this sounds crazy but I did this and others have too, it worked. Hold down four buttons at the same time ( OK, Cancel, Black , Color ) and turn the power off. Note: I figured out how to hold the 4 keys down with one hand and push the on/off switch at the same time. Once you power the printer back up is will take a few minutes to go through maintenance. Then it will “hopefully” go back to normal. I did this 2x’s. HP gives you a procedure that doesn't work! They just want to make money off fixing it every 6 months. They are in the service, repair and “ink business” not printer manufacturing.

Nov 05, 2008 | HP PhotoSmart 1215 InkJet Printer

4 Answers

Ink system failure

have you unpluged it from the outlet? can you see any paper stuck?
otherwise you have a bad system board and would cost more to fix than just to by a new one.

Sep 02, 2008 | HP Photosmart D7360 All-In-One InkJet...

3 Answers

HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306

I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Aug 24, 2008 | HP Photosmart D7160 InkJet Printer

5 Answers

HP Photosmart D7460 problem

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.


May 15, 2008 | HP Photosmart D7460 Printer

4 Answers

Error code 0xc18a0406 ink system has failed,

The OK-cancel-black-color procedure is to be done when turning the printer **OFF** not on.
Then when you turn it back on you'll see "NVRAM RESET" (or something like that) on the display.
It might take a couple of tries.
This is a fix if the problem is not a hardware failure. This same "ink system failure" error also displays if there is a hardware failure and this cannot be corrected with the button/power off technique.
Good luck.

Sep 30, 2007 | HP Photosmart 3210 Printer

5 Answers

Ink system failure

Turning the printer on and off will not solve your problem. If you get ink system failure you most likely have air in your ink system. This will happen after months of use -every ink cartridge you reload and purge will have a little bit of air trapped in it and over time it must add up. You have to do a system reset which causes your printer to start over and do a full purge of ink through your system. This is what happens when you do your first ink system set up when you open install new ink cartridges. To do a ink system reset you must first:

1. After your printer gives you a ink system failure you will need to press and hold down ok and cancel at the same time and then press the start button once. (make sure you hold the cancel and ok down until the system shuts down and then release).

2.Now (Again) hold the cancel and ok Button down and and press the on button again -making sure to keep holding down the cancel and ok until it shuts itself down again. It will seem like it is starting up again up will then just shut off. Now once it has shut off for the second time (It is VERY important that you have a new set of ink cartridges installed before turning on the system for the second time) This is because it will do a full ink purge and rid the trapped air in the system. If you have old ink in it or almost empty it will most likely not purge enough. A new set of ink works best- You can go back to your old ink after if you like and keep the "new" set for back up when the system fails again down the road (it will fail again -this is poor designing by HP).

3.Now once you have shut down the system and loaded a fresh set of ink (all 6 of the ink cartriges) you can now press the on button (at this time you should get a reset code the come on first and the printer will run its purging of the air and new ink.

4. You might have to do this more then once to rid all the air out of the system-keep trying and after 2 -3 times it will stop giving you the ink failure. I have fixed my printer many times by this fix for many years.

Good Luck!

Sep 27, 2007 | HP Photosmart 3210 Printer

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