Question about HP Photosmart C6180 All-In-One InkJet Printer

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I replaced my magnetta printer cartridge, which I bought from target last night. The printer is keep telling me the catride is empty. I put another new one and I am getting the same message. It won't let me print and I know both catridges are full which I can hear the sound of liquid when I shake it slowly. Any advice?

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I think that printer has the number keypad, right?
Try this:

  1. To reset this printer, make sure the printer is on. Unplug the printer without turning the printer off.
  2. Wait 60 seconds.
  3. Hold down the # and 6 button while plugging the printer back in. Keep holding the # and 6 down while the printer turns on. After a bit, on mine there was a picture of the power symbol that appeared on the printer display.
  4. When the power symbol appears on the printer display, take your fingers off the # and 6 button.
  5. Push the power button to turn the printer off. Push the power button again to turn the printer back on. The printer will take some time to go through some preparation. When the preparation is complete, the printer will recognize that the cartridges are full.
I am an HP employee. I do not represent HP on this site.

Posted on Nov 08, 2010

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