Question about HP LaserJet P2015dn Printer
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Posted on Jan 02, 2017
This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
A config page can be printed by holding the Green Button and releasing it as soon as the Triangle light comes on. This would take approx 5 secs.
If the printer is able to print from tray 1, then it could be an issue with the tray 2 pickup sensor.
Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.
If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.
Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:
CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.
Figure 1: Unplugging the power cord
2. Open the print cartridge door, and remove the print cartridge.
Figure 2: Removing the print cartridge
3. Remove the main input tray (Tray 2).
Figure 3: Removing the main input tray (tray 2)
4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).
Figure 4: Opening automatic two-sided path door
5.Place the printer on the work surface with the front of the printer facing up.
Figure 5: Placement of printer
6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs
7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement
8. Slide the pickup roller assembly to the right, and remove the left end cap.
Figure 8: Pickup roller assembly movement
9. Remove the pickup roller.
Figure 9: Pickup roller
10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).
11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.
Figure 11: Pickup roller end cap
13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.
Figure 12: Closed automatic two-sided path door
16.Reinstall the print cartridge, and close the print cartridge door.
Figure 13: Print cartridge
17.Plug the printer in to turn it back on.
Figure 14: Power cord in
Cleaning the pickup roller
Perform the following to clean the pickup roller.
1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.
2. Dab a lint-free cloth in water, and scrub the roller.
Figure 15: Scrubbing the roller
3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller
4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).
Figure 17: Reinstalling the pickup roller
Posted on Nov 03, 2008
Hi, If you have replaced the toner acrtridge and still the printer is printing blank pages than it please make sure you have removed the maler strip of the toner cartridge if yes than perform engine test page of the printer wherein remove the side panel and there is a small button to press and it print engine test page and that will bypass the formatter if the engine test page is also blanik than it is the issue with transfer roller (Which create the image) Power Supply( Create image on transfer roller) or Laser/Scanner assmbly which creates the laser image on transfer and all these three parts are not customer replacable(Hardware Issue) and customer need to get the printer repaired by HP Authorised Engineer.
Posted on Jul 01, 2009
This is usually the Transfer kit, but if the image drum or one of the power supplies goes bad, that can also give blank pages. The Drum problem for no print is usually a grounding/connection problem. Power Supplies are a complicated repair, but these printers aren't too bad to work on. You can buy good used one's fairly cheap on ebay, though. Should consider going to a later model CLJ if you replace with a used, though.
Posted on Aug 31, 2009
Check whether the "print preview" on the screen shows blank too...
Make sure the document you are printing doesn't have blank pages. You may think that it might be one page, it might be two. Somehow you may have inserted a blank page or two.
Running a printer operation check
If you are unable to determine the source of the problem, performing a printer operation check can help you determine whether the problem comes from this product or the computer. get more information from here....... http://answers.yahoo.com/question/index?qid=20100905152100AAMq5Iv
Posted on Sep 08, 2010
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