Question about Gateway MP8708 Notebook

2 Answers

Hi, I'm having a number of issues with a ~3-yr old Gateway MP8708 laptop running Windows XP Media Center. It started when the hard drive died and had to be replaced. I was able to reload Windows XP (including the SATA drivers) from the Gateway recovery CD, and the new hard drive seems to work fine, but I have not been successful at getting some of the other drivers to load properly. I downloaded them from Gateway's website, but there are two main problems: 1) Audio: The Sigmatel audio driver seems to work okay for .wav files (compressed files seem to have garbled playback), as long as there is something plugged into the headphone jack. Otherwise, I'll hear a horrible buzz from the speakers, which will then carry over into the headphones if I plug them in again. Sometimes this causes the computer to lock up until I power it off. The fact that the buzzing carries over into the headphones leads me to think that it's not a speaker issue. 2) Video: I have not been successful getting the Intel 945G GMA display driver to work properly. The main areas where there are problems are on web sites (garbled images and/or text), or in Adobe Acrobat (same). In some cases, when trying to install the Intel video driver, upon reboot, the screen appeared in ugly shades of green, red and turquoise until I uninstall the driver. I've tried reinstalling the driver multiple times, but with the same effect each time. I also tried the latest driver from Intel's website, but it had similar problems. In fact, the last time I tried to run driver update from Intel's website, I don't believe it recognized my display hardware! At this point, I'm not sure if Gateway provided the wrong drivers, or if there is some compatibility issue with those drivers and subsequent Windows updates, or if the original hard drive crash was also accompanied by some damage to the motherboard. I'm not sure about the last option, because before reinstalling Windows XP, this laptop briefly had an RC version of Windows 7, and I don't recall seeing these kinds of issues with it. The only reason we didn't stick with Windows 7 was due to program compatibility issues. Any help or suggestions are appreciated. I can also provide more details. Thanks, Jim

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  • j_p_312 Feb 28, 2017

    Thanks for the recommendation. I think I posted this a few years back and had forgotten about it, so at this point I'm not sure the laptop is worth saving.

  • InHouseTeq Feb 28, 2017

    sure its worth saving. wipe out Windows XP and install OpenElec and turn it into a home media center pc. i dropped cable 5years ago and haven't turned back. start with one tv and fiddle around with it. you never know.

    good luck to you

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2 Answers

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  • Expert
  • 94 Answers

Hey jim sarry youre having problems with the drivers. hopefully i could point you in the right direction.

search the internet for DriverPak solutions v14 iso. this is an all in one driver disk that has literally thousands of drivers for just about all hardware. its a free dvd iso so if you find it online and they want to charge you just look someplace else. there is a v15 and i just noticed there is a 17 out. but 14 was the last version that had no advertising or pop-ups. and since youre using Windows XP you should be fine. also be sure to make a recovery point before updating your system.

good luck

Posted on Feb 27, 2017

Testimonial: "Thanks for your suggestion; I will look into it. I think I posted this a few years ago and had forgotten about it."

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  • Gateway Master
  • 4,498 Answers

I am not an expert but if I had your problems I would format the drive and load Windows 7 and add any drivers needed from appropriate websites.

I don't trust recovery discs and have never had any luck with them, certainly not when loading onto a clean drive.

If it works ok you could load XP home or pro in a partition if you really need it or alternatively try Linux.

A friend has stopped Using Windows completely and has found Linux is able to meet all his needs...

Posted on Feb 27, 2017

Testimonial: "Thanks for your input. I had posted this a few years back and forgotten about it; at this point, I'm not sure if the laptop is worth saving. I was limited with what actual CD media came with it, which was the only reason why I even bothered with recovery disks."

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3 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: Gateway 450rog Audio problem

I have just re-imaged a Gateway 450 ROG for a friend of mine on the website the audio driver is found (http://support.gateway.com/support/drivers/search.asp?st=pn&param=3501353) under the heading Sound Downloads. This unzips a list of files C:\cabs\9520522
Readme.txt
stac97(security catalog)
stac97(control panel extension)
stac97 (setup information)
stac97(system file)
1. From the Start menu, click Control Panel.
2. In Control Panel, click Performance and Maintenance.
3. In Performance and Maintenance, click the System icon.
4. In the System Properties dialog box, click the Hardware tab, and then click Device Manager.
5. In Device Manager, click the plus sign (+) next to Other Devices, and then double-click Multimedia Audio Controller.
6. In the Multimedia Audio Controller Properties dialog box, click the Driver tab, and then click Update Driver.
7. In the Hardware Update Wizard dialog box, click Install from a list or specific location (Advanced), and then click Next.
8. In the next dialog box, click Search for the best driver in these locations, and then click Include this location in the search.
9. In the text box, type: C:\CABS\9520522. Click Next.
10. Click Finish.
Now once installed sound only comes from using the headphone jack, the external speakers get a little sound if the volume is turned up to maximum.

Hope this helps

Orvell Tucker Jr.

Posted on Jul 31, 2009

mrstan
  • 242 Answers

SOURCE: Hi, I recently purchased a Gateway NV52u laptop,

Yes, you are having driver issues with the applications that are giving you problems. Did you upgrade your media player yourself or automaticly? There is a 64 bit version for vista to install. I expect that the media player is the application hat pandora is riding on top of as well. A suggestion is to remove media player, and download the 64 bit version and install. If you have the 64 bit version now, it might be corrupt or something. Still remove it and get it again. There are services attached to the media player as well that are enhancements such as things for the mixer and equalizer.. these have to be 64 bit compatible as well.. somewhere you have some either corrupted software and enhancements or ones that are not 64 bit capable.. hope that helps you out (look at enhancements first, then pandora, then MSMP)..
thanks!
Stan Skaggs

Posted on Oct 19, 2009

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Good luck.

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Have problem with windows Xp pro.


You can get the correct drivers from the Gateway website. Use another computer and download all the Windows XP files for that model number from the website. You need your model number of your pc. Get the files for your motherboard, video, sound card, network card, etc. save them to a usb key or a burn them to a cd. Take the usb key/cd to the other system and load the drivers.

This will get your system back up and running in now time.

I hope this helps you.

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