Question about Gateway MP8708 Notebook

2 Answers

Hi, I'm having a number of issues with a ~3-yr old Gateway MP8708 laptop running Windows XP Media Center. It started when the hard drive died and had to be replaced. I was able to reload Windows XP (including the SATA drivers) from the Gateway recovery CD, and the new hard drive seems to work fine, but I have not been successful at getting some of the other drivers to load properly. I downloaded them from Gateway's website, but there are two main problems: 1) Audio: The Sigmatel audio driver seems to work okay for .wav files (compressed files seem to have garbled playback), as long as there is something plugged into the headphone jack. Otherwise, I'll hear a horrible buzz from the speakers, which will then carry over into the headphones if I plug them in again. Sometimes this causes the computer to lock up until I power it off. The fact that the buzzing carries over into the headphones leads me to think that it's not a speaker issue. 2) Video: I have not been successful getting the Intel 945G GMA display driver to work properly. The main areas where there are problems are on web sites (garbled images and/or text), or in Adobe Acrobat (same). In some cases, when trying to install the Intel video driver, upon reboot, the screen appeared in ugly shades of green, red and turquoise until I uninstall the driver. I've tried reinstalling the driver multiple times, but with the same effect each time. I also tried the latest driver from Intel's website, but it had similar problems. In fact, the last time I tried to run driver update from Intel's website, I don't believe it recognized my display hardware! At this point, I'm not sure if Gateway provided the wrong drivers, or if there is some compatibility issue with those drivers and subsequent Windows updates, or if the original hard drive crash was also accompanied by some damage to the motherboard. I'm not sure about the last option, because before reinstalling Windows XP, this laptop briefly had an RC version of Windows 7, and I don't recall seeing these kinds of issues with it. The only reason we didn't stick with Windows 7 was due to program compatibility issues. Any help or suggestions are appreciated. I can also provide more details. Thanks, Jim

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  • j_p_312 Feb 28, 2017

    Thanks for the recommendation. I think I posted this a few years back and had forgotten about it, so at this point I'm not sure the laptop is worth saving.

  • InHouseTeq Feb 28, 2017

    sure its worth saving. wipe out Windows XP and install OpenElec and turn it into a home media center pc. i dropped cable 5years ago and haven't turned back. start with one tv and fiddle around with it. you never know.

    good luck to you

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2 Answers

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  • Expert
  • 94 Answers

Hey jim sarry youre having problems with the drivers. hopefully i could point you in the right direction.

search the internet for DriverPak solutions v14 iso. this is an all in one driver disk that has literally thousands of drivers for just about all hardware. its a free dvd iso so if you find it online and they want to charge you just look someplace else. there is a v15 and i just noticed there is a 17 out. but 14 was the last version that had no advertising or pop-ups. and since youre using Windows XP you should be fine. also be sure to make a recovery point before updating your system.

good luck

Posted on Feb 27, 2017

Testimonial: "Thanks for your suggestion; I will look into it. I think I posted this a few years ago and had forgotten about it."

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  • Gateway Master
  • 3,424 Answers

I am not an expert but if I had your problems I would format the drive and load Windows 7 and add any drivers needed from appropriate websites.

I don't trust recovery discs and have never had any luck with them, certainly not when loading onto a clean drive.

If it works ok you could load XP home or pro in a partition if you really need it or alternatively try Linux.

A friend has stopped Using Windows completely and has found Linux is able to meet all his needs...

Posted on Feb 27, 2017

Testimonial: "Thanks for your input. I had posted this a few years back and forgotten about it; at this point, I'm not sure if the laptop is worth saving. I was limited with what actual CD media came with it, which was the only reason why I even bothered with recovery disks."

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3 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: Gateway 450rog Audio problem

I have just re-imaged a Gateway 450 ROG for a friend of mine on the website the audio driver is found (http://support.gateway.com/support/drivers/search.asp?st=pn&param=3501353) under the heading Sound Downloads. This unzips a list of files C:\cabs\9520522
Readme.txt
stac97(security catalog)
stac97(control panel extension)
stac97 (setup information)
stac97(system file)
1. From the Start menu, click Control Panel.
2. In Control Panel, click Performance and Maintenance.
3. In Performance and Maintenance, click the System icon.
4. In the System Properties dialog box, click the Hardware tab, and then click Device Manager.
5. In Device Manager, click the plus sign (+) next to Other Devices, and then double-click Multimedia Audio Controller.
6. In the Multimedia Audio Controller Properties dialog box, click the Driver tab, and then click Update Driver.
7. In the Hardware Update Wizard dialog box, click Install from a list or specific location (Advanced), and then click Next.
8. In the next dialog box, click Search for the best driver in these locations, and then click Include this location in the search.
9. In the text box, type: C:\CABS\9520522. Click Next.
10. Click Finish.
Now once installed sound only comes from using the headphone jack, the external speakers get a little sound if the volume is turned up to maximum.

Hope this helps

Orvell Tucker Jr.

Posted on Jul 31, 2009

mrstan
  • 242 Answers

SOURCE: Hi, I recently purchased a Gateway NV52u laptop,

Yes, you are having driver issues with the applications that are giving you problems. Did you upgrade your media player yourself or automaticly? There is a 64 bit version for vista to install. I expect that the media player is the application hat pandora is riding on top of as well. A suggestion is to remove media player, and download the 64 bit version and install. If you have the 64 bit version now, it might be corrupt or something. Still remove it and get it again. There are services attached to the media player as well that are enhancements such as things for the mixer and equalizer.. these have to be 64 bit compatible as well.. somewhere you have some either corrupted software and enhancements or ones that are not 64 bit capable.. hope that helps you out (look at enhancements first, then pandora, then MSMP)..
thanks!
Stan Skaggs

Posted on Oct 19, 2009

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1 Answer

Windows media player won't work


Which operating system ? Which version of Media player ?
Though designed with Windows 7 in mind, Windows Media Player 11 (WMP 11) is fully compatible with Windows XP.

The trick is knowing which version of WMP 11 to download.
Different versions of the software exist not only for Windows 7, Vista, and XP, but also for both 32-bit and 64-bit Windows XP.

Additionally, WMP 11 is only compatible with XP if it is using Service Pack 2 or Service Pack 3. Before downloading the appropriate installation file, you will need to verify which version your system requires.

Open the "Start" menu.
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Click "Help", then select "About Windows."
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Find the listing that specifies your Service Pack. If you are operating without Service Pack 2 or 3, you will need to install one (see Resources).


Open the "Start" menu and click "Run." Within the text field, type "winmsd.exe."

Click "OK." Select "System Summary."
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Under this heading should be the word "Processor."
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If the value begins with "x86," you are running a 32-bit version.
If it begins with "ia64" or "AMD64," then you are running a 64-bit version.

Download the Windows Media Player installation file that matches your version of Windows (see Below).
http://windows.microsoft.com/en-US/windows/downloads/windows-media-player

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Windows Media Center is the home entertainment hub on a Windows computer.
With Media Center, you can play live television, songs, DVDs and slideshows.

It is preinstalled on Windows XP Media Center Edition, Windows Vista Home Premium/Ultimate Edition and Windows 7 Home Premium, Professional, Enterprise and Ultimate editions.

From time to time, users run into issues trying to play audio or video files, or with an extender connected to Media Center.

Extenders are devices that allow you to "extend" the Media Center onto a TV screen or larger display.

The Xbox 360 gaming console is an example of an extender.
Launch Windows Media Center from your computer's Start menu.

Scroll down to "Music" on the Media Center home screen.
Select "Music library."

If you find an empty folder under "Music Library," navigate to the folder on your hard drive that stores your music file and add it to Media Center's library.

If the problem isn't an empty folder, look at the file extension on the music file that won't play. Media Center can't play files with unknown or incompatible extensions.

If you find a questionable extension, skip that file. Click once on another file with a different extension, one you know is compatible with Media Center, and then click "Open" to test if you can play that one.

Media Center will play MP3, CDA, WAV and other music file formats.
Open Windows Media Player from the Start menu if you receive a codec error while trying to play either audio or video files.

If you open the file in Media Player, the codec will download automatically.
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Troubleshoot your firewall settings if a Media Center extender doesn't work.
You'll have a problem using an extender if Windows Firewall blocks it.

Go to "Control Panel" from the Start menu and double-click on "Windows Firewall."
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Click to check "Media Center Extenders."
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Check external speaker cables to make sure they're connected if you can't hear any sound. Check the computer's volume settings by clicking on the "VOL+" icon at the bottom right corner of the main Media Center screen to make sure the volume is not turned off or down too low.

You may need to reconfigure your speakers if you're having volume or sound issues.
Scroll down to "Tasks" in the Media Center home screen and select "Settings."

Click on "General" and select "Windows Media Center Setup."
Click on "Set Up Your Speakers."

Follow the on-screen prompts to reconfigure your speakers.

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Hi,
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Good luck.

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Have problem with windows Xp pro.


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This will get your system back up and running in now time.

I hope this helps you.

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