Question about Lexmark E360DN BUNDLE - QTY 4 - LMB OFFER Laser Printer
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Posted on Jan 02, 2017
SOURCE: Lexmark T630
Repeated, Unexplained Paper Jams With Little or No Damage to the Paper
IMPORTANT: The printer should rest on a surface that is flat, level, and uniform. This is for safety reasons as well as for paper feed reliability. In the bottom left corner on the front of the printer, as well as on the duplexer and each paper feed option apart from the 2000-sheet feeder, there is a shaft that rotates as the main drive motor in the printer operates. The purpose of this shaft (called the Power Take Off shaft) is to turn the pass-through rollers in the option below. The Power Take Off (PTO) shaft rotates during the printer's POR as well as any time the main drive motor turns, including while paper is feeding from any source and when the toner is agitated in the cartridge.
If the printer is on an uneven or non-level surface, the PTO shaft may not make full contact with the bevel gear on the lower options.
If the printer is on a surface that is not uniform (such as a carpet or foam padding), the PTO shaft on the lowest option may catch or bind, causing the paper feed operation to slow or stop completely.
In either case, repeated and unexplained paper jams (with little or no damage to the paper) may occur. The paper jam is due to the increased amount of time it takes the paper to feed through the path because the PTO shaft is bound or caught on the surface below, or is slipping on the bevel gear.
NOTE: This is not a printer defect or failure although it may result in a broken or stripped PTO shaft.
Posted on May 30, 2008
SOURCE: Paper Jam feeder
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Posted on Dec 04, 2008
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..
Posted on Aug 23, 2009
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