Question about Logitech QuickCam Express Web Camera

4 Answers

Yahoo messenger - Webcam is not connected

Hello there,
I have a new HP PAvilion Elite, desktop. It runs Vista.
Also i have a Logitech Quickcam Express Plus. The cam works fine in any other application (Skype, MSN...) but Yahoo messenger.
With Yahoo Messenger the cam is acting extremely random; sometimes it just works fine but most of the time i get an error msg saying "webcam is not detected". As i mentioned the webcam works fine with all other applications.

I already tried to uninstall Yahoo Messenger and install latest version (tried with both version 8 and 9). Also i downloaded the latest Logitech drivers for Vista, uninstalled and reinstalled several times.

I even tried the link below as suggested in one of your post and make some changes related to the pic size
http://help.yahoo.com/l/us/yahoo/messenger/messenger7/webcam/webcam-03.html

Still the same situation.

Can you guys help me in anyway?

thanks

Posted by on

  • 3 more comments 
  • dukedude Jun 17, 2008

    Hi Tbalm

    i did try it already. Unfortunately when i go to the "webcam" category the "camera source" field is greyed out most of the time so it doesnt allow me to select .



    I think thre must be a compatibility problem with VISTA and Yahoo messenger. Cam works fine for both Skype and MSN.Pity, most of my friends use Yahoo.



    Any other ideas?



    thanks again

  • Anonymous Feb 16, 2009

    error sayin webcam not connected

  • smurfs14 Feb 19, 2009

    i have exactly the same problem, and is very frustrating not getting a fix for it - the person who posted this is right on, he/she even "said" that sometimes (most times) the "camera source" is greyed out - so it is useless that someone (whose intentions are obviously good) should say "go to preferences and select camera source" (which is the same problem i'm suffering from. Also, like the poster of this problem, the camera works excellent for MSN - i have Vista Ultimate - Yahoo 9 (and yesss i have tried going back to older yahoo versions and noooo i'm not going through the hassle of uninstalling vista) . soooo is there PLEASE anybody who really knows the answer to this problem ???

  • Anonymous Apr 01, 2009

    Same problems with HP Pavilion tx 1000 series - 1327cl

  • Anonymous Apr 07, 2009

    Same problem here. I bought an HP camera with my HP PC, I assume the camera is made by logitech. The cam works seldom in Yahoo IM, but it does work once in a while (maybe 1 out of 50 times). Very frustrating. I have not found a solution yet.

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You cannot access camera source until the webcam is running in Messenger - try setting it up from scratch
1) The webcam is working outside of Messenger
2) Reboot webcam by unplugging the USB connection and inserting it again - its important if its been used elsewhere and prior to chat.
BODY,.aolmailheader {font-size:10pt; color:black; font-family:Arial;} a.aolmailheader:link {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:visited {color:magenta; text-decoration:underline; font-weight:normal;} a.aolmailheader:active {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:hover {color:blue; text-decoration:underline; font-weight:normal;} YAHOO SPECIFICATION
To find out what the requirements are for messenger webcams, check out the following.
http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/mstacamreq.html
Once you have your webcam working outside of Yahoo Messenger you have to configure it to messenger CONNECTION
Open messenger - on top toolbar > messenger > preferences > connection - select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the 2 lower boxes > apply > ok TESTING
> messenger > my webcam - warning panel will come on click 'ok' and your webcam will launch. DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK PERMISSION OPTIONS
>messenger > preferences > webcam - make your selections about who you will allow to view you
IN USE Your contacts may need to configure their connection the same as above or they may also get a "webcam not connected" message

Posted on May 08, 2009

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  • 16 Answers

Dukedude,

have u tried changing your, "camera source" setting to the webcam u want to use?

here's how:

click on the "messenger" tab, "preferences", "webcam" category, "camera source".then choose the webcam device u want. hope this helps! let me know!

Posted on Jun 16, 2008

Please check this http://www.retrevo.com/support/HP-Elite-Desktops-manual/id/607dj183/t/2/

Posted on Oct 16, 2008

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Webcam is not connected

Posted on Feb 01, 2012

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INTERNET CONNECTION
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AUDIO
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