Question about Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive

2 Answers

I have an external hard disk drive. It has a 150 GB space. The disk is 77.7 GB full with movies & very important documents. Yesterday, all things were working OK, but today, when I insert the disk, my laptop gets hung. The disk is being detected, but after opening, it is not getting open up. It shows a pop up message? You can use your disk after formatting it?. I have tried to scan it by antivirus but it?s not getting scanned. I want to save my data. The disk?s name I had given was ?Transcend?. Today, It is not showing the name ?local disk?. How can I recover my Hard disk drive? I wonder, How it has broken down all of a sudden?. Is there any way to save my data? I don?t want to format it. How can I get my data? Is there any software to repair my hard disk?

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Filmmaker:

    Uploaded 5 video answers.

  • Expert
  • 109 Answers

I think you can get help in this site about data recovery services

Posted on Nov 10, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

You need a commercial "data recovery service", such as:

https://services.seagate.com/index.aspx?lng=en-US

to recover your files, and copy them to a new disk-drive.

Posted on Nov 10, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a pc and the Free Agent Go Flex Ultra Portable USB. To back up do I just plug it in ? The red light is showing. Or do I need to do anything else. How do I know when it is finished backing u


Determine how much space you need.

The first step in backing up your hard drive is to figure out how much space you will need to back up all of your files.


You can do this in a couple of ways.

Find out how large the hard drive is on your computer first to see if you can back up the whole thing. Click on "My Computer," right-click the "C" drive and select "Properties."


This shows the approximate size of your hard drive, how much space is actually taken, plus the space used by your operating system.


If your hard drive size is manageable (the space actually taken), back up the whole thing.

Your second option is to create a file called "Backup" and copy all of your important files into it.


Right-click on the folder once everything is copied over and choose "Properties" to find out the size of the folder.

This is how much space you will need to back up your important files only.


Choose a backup method. Choose either an external hard drive, data disks (CDs, for example) or use an online backup service.


There are advantages and disadvantages to all.

An external drive is convenient because you can plug it into other computers and immediately transfer or copy files without needing the Internet or having to worry at all about security.


However you have to carry the drive with you and always face the remote possibility that both your computer and the hard drive would break.


Data disks provide the same advantages and disadvantages as external hard drives: portability, but the possibility of theft or breakage.

You can also use an online backup service.


These services range in price depending on the amount of storage.

The advantage of an online service is that you can access your files from anywhere there is Internet, and it is generally cheaper, especially for small amounts of service.


Also, you don't need to carry or store another piece of equipment.

The disadvantage is your backup is stored on the service's external server, so security is a potential issue.


Back up your files. Once you have chosen your method of backup, do not forget the most important step: back up your files.


For external media, go into "My Computer" and double-click the "C" drive to open it.

Select all the files if backing up your entire hard drive, or select your "Backup" folder if just backing up your important files.


Holding your "CTRL" key, drag your selected files to your back up source, either your external hard drive or data disk drive.


Release your mouse button and "CTRL" key and allow the files to be copied onto your backup media.


hope this helps

Nov 20, 2012 | Seagate FreeAgent (ST305004FDA1E1-RK) 500...

2 Answers

What is the meaning of total capacity?


"Total capacity" most likely refers to how much space in on a hard drive in a laptop. Or how many files of data can be stored on the laptop. Such as documents, pictures, music and movies.

Jul 25, 2011 | Computers & Internet

3 Answers

Hi experts, my computer indicates there's only 1,14 gb space left on my usb stick but really there's only 8 items on it that don't even add up to 1 gb all together. I want to put a movie on it, (there...


Most movies are about 4.5GB to 8GB, this is probably why your not able to put a movie on it. Secondly a lot of flash drives say its 4GB but really its 3.5-4GB. There must be something your overlooking as file size for ti to take up that much space. go to the properties of each file and look at the folder size, might find something you missed that's taking up more space.

May 03, 2011 | Dane-Elec DaneElec 4GB USB Drive Copper...

2 Answers

I want to back up my hard drive onto my Elements external drive. The computer says that the Elements 3607 does not have enough space. What do I do?


Well first of all check how many free space you have on your ext. drive. If you DO have enough to back-up your files,then i would suggest you right clicking on your ext. drive,choose properties and format it,but beware,formating will delete ALL your data on external drive.
If you think i was usefull,click on Thumbs up button,cheers!

Mar 07, 2011 | Western Digital Elements powered by WD 320...

1 Answer

How to I reallocate my 500 gb external hard drive so I have more space for my laptop - I have 250+GB space avilable for my destop but I am getting "disk full" for the laptop.


you should be able to connect the external hard drive to your laptop and the drive should show up under my computer. Then just drag and drop or cut and paste any files you want to move to the external hard drive.

hope this helps.

May 21, 2010 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

1 Answer

315 GB space available but can't add more data


Are the files that are on the drive all on the root C:\(or whatever letter it's using) or are they organized into folders such as Pictures/music/documents?

Second, what file format is the drive FAT32/NTFS(to find out right click on the drive in My Computer, left-click properties and in the window that pops up near the top you will see file system: _____


Answer back with that info and I will see what I can do to help you.


Chris

May 08, 2009 | Vantec NexStar-3 External 3.5inch...

1 Answer

Western digital external hard drive showing empty folder


ya difinalty you are thinkg in right way....actually last folder is not copied properly.....

Mar 29, 2009 | Western Digital My Book Essential Edition...

2 Answers

No space error


This is due to the file transfer limitations bound by the file format FAT32 (no files larger than 4GB and no folders that contain more than 1000 files). Try formatting the drive to NTFS.

Dec 30, 2008 | Western Digital My Book Essential 1TB...

1 Answer

Transferring Files to External Hard drive


I would suggest you find a backup program to do all this for you. I use EZBackItUp (http://www.rdcomp.net/ezbackitup/) a nice freeware program that is easy to set up. Once the files are backed up, though, you should not delete them from your C: drive, as the program will them delete them from the backup too. What you should try to do is move big files (movies, music, etc) to the external drive, which will give you more space on your C: drive. And, as always, make sure you run a good cleaning program (http://www.ccleaner.com for a great one, download and install) to reclaim some disk space.

Good Luck, and I applaud you for having a backup!

Dec 21, 2008 | Toshiba 250GB TOSHIBA USB 2.0 PORTABLE...

1 Answer

Lacie 320 GB Hard Drive acting as if full when it's not.


Simplest solution: back up the data on the drive and repartition it (which will wipe it). Otherwise it sounds like it could be a problem with the file tree or structure of the drive, the configuration files could be corrupt, some program could have stored temporary files in a hidden place that cannot be deleted without making the program delete them, etc. If you are on a mac, spotlight Disk Utility and use it to repartition. If you are on a PC use the search thing from the start menu and find a program called disk management (or something similar to that, you'll know it when you see it.) external drives are annoying. i kick mine into the wall periodically for good measure.

Mar 22, 2008 | LaCie (300950) 400 GB Hard Drive

Not finding what you are looking for?
Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive Logo

596 people viewed this question

Ask a Question

Usually answered in minutes!

Top Transcend Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1147 Answers

Josh Whitehead
Josh Whitehead

Level 3 Expert

1148 Answers

Are you a Transcend Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...