Question about HP C4680 All-In-One Inkjet Printer

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Red hue around all printed letters - HP C4680 All-In-One Inkjet Printer

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  • stevenbudsbe Nov 15, 2010

    Thanks.
    Will try these ideas today.
    Will let you know.

  • stevenbudsbe Nov 15, 2010

    The color of the text is Black...

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1 Answer

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  • HP Master
  • 4,737 Answers

I would like to request clarifications. What is the color of the texts to be printed? Color or Black? I wish I could see the printed documents myself, is it possible to scan the printed letters and post back here? You can upload the pictures here by clicking the "Pictures" button at the bottom of this comment box (shown below).
red hue around all printed letters - nonontech_37.jpg

It's possible that you are printing black texts documents in High Quality instead of Black Ink only, to set the print quality to Black Ink Only, follow these steps:
Once a print command is given, click "Preferences" or "Printing Preferences" or "Properties" (depends on the program you print from), the Hp Printing Preferences box will open up, in the "Hp Printing Preferences" box, click "Color" Tab, and then again click "Print in grayscale" then select "Black ink only" from the selectable option Box. "Apply" then, "Ok" and print.
nonontech_38.jpg


If you don't notice any changes, then reinstall the printer, means uninstall all the Hp softwares including the drivers from your computer and restart your computer. Again install the same and try printing again.

Another possibility is the Printer itself or the Cartridge, in your case, Color cartridge.

Let me know with more details, if the problem persists.

Good luck.

Thanks for using FixYa.

Posted on Nov 12, 2010

  • Lebanon Raingam
    Lebanon Raingam Nov 15, 2010

    Hi! I didn't get you. Do you mean it's ok or the problem still persists? After you select "Black Ink Only" everything should be printed only in Black ink, the color cartridge will act as a drying agent only. If you see traces of color, then the color cartridge must be leaking. Check the cartridge. I would like to request you to please let me know with more details, otherwise it's hard to guess since there are several similar problems with different causes. Thanks.

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