Question about Computers & Internet
The opening template on Word 2003 (normal.dot) has the insertion point at the very top or sometimes off the top of the page. I've tried resetting margins and paper size. I got an old document, made a template and replaced every copy of normal.dot I could find and it fixed it for about two weeks and then it came back. The same happens if I use other templates now. I run Norton 360 regularly and it seems clear. I'm stumped. All suggestions gratefull received.
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Posted on Jan 02, 2017
Tips for a great answer:
1. Double click on My Computer.
2. Click on the Tools menu in the top menu bar.
3. Click on Folder Options...
4. Click on the View Tab
5. Click on the little button next to "Show hidden files and folders" (in the Advanced Settings box)
6. Click OK.
7. Double click on Local Disk (C:)
8. Double click on the Documents and Settings folder
9. Double click on the folder with your user name
10. Double click on Application Data. (That folder will be dimmed)
11. Double click on the Microsoft folder.
12. Double click on the Templates folder.
13. Right click on the Normal.dot file and delete it
14. Now you need to hide your hidden folders again
15. Click on the Tools menu in the top menu bar.
16. Click on Folder Options...
17. Click on the View tab.
18. Click on the little button next to "Do not show hidden files and folders" (in the Advanced Settings box)
19. Click on OK.
20. Close all the open windows and you are done!
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