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Corrupted normal.dot in Word 2003

The opening template on Word 2003 (normal.dot) has the insertion point at the very top or sometimes off the top of the page. I've tried resetting margins and paper size. I got an old document, made a template and replaced every copy of normal.dot I could find and it fixed it for about two weeks and then it came back. The same happens if I use other templates now. I run Norton 360 regularly and it seems clear. I'm stumped. All suggestions gratefull received.

Many thanks

Martin Akehurst

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First try uninstalling and reinstalling Word.
Keep me posted,
Lee

Posted on Jun 16, 2008

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I have a problem with word normal.dot, I think normal.dot file is corrupted is this possible by a virus ?


1. Double click on My Computer.

2. Click on the Tools menu in the top menu bar.

3. Click on Folder Options...

4. Click on the View Tab

5. Click on the little button next to "Show hidden files and folders" (in the Advanced Settings box)

6. Click OK.

7. Double click on Local Disk (C:)

8. Double click on the Documents and Settings folder

9. Double click on the folder with your user name

10. Double click on Application Data. (That folder will be dimmed)

11. Double click on the Microsoft folder.

12. Double click on the Templates folder.

13. Right click on the Normal.dot file and delete it

14. Now you need to hide your hidden folders again

15. Click on the Tools menu in the top menu bar.

16. Click on Folder Options...

17. Click on the View tab.

18. Click on the little button next to "Do not show hidden files and folders" (in the Advanced Settings box)

19. Click on OK.

20. Close all the open windows and you are done!
Every time you open Microsoft Word, you go to a blank page. That blank page is called Normal.dot. If you ever open Microsoft Word, and you don't get a blank page, then your Normal.dot file has somehow been changed. If you have this problem, follow these steps


Jun 13, 2011 | Microsoft Windows Vista Home Basic Edition

1 Answer

I don't understand why I have just started getting "Insufficient Memory" errors when I startup MP Navigator 3.0 I have tried downloading the latest driver for Vista but no change. Any...


There are a couple of things that can cause this. One is a corrupted normal.dot template, one is a corrupted printer driver, and the other would be some sort of third party add-ins. So let's start with the simplest to try and that is replacing the normal.dot template.

Click on Start, go to Search, and in the Search box type normal.dot. There should be a search option that you can check for 'search hidden files', make sure that is checked. If it does not find it, try searching for *.dot. It may be hard to find because it is a hidden file. You may have to go into folder options and be sure "show hidden files" is checked. Whenever you find normal.dot, rename it old.dot and restart your computer. Open Word and it will create a new normal.dot template, which is what Word uses as a default blank document.

If that does not work, read this article about a third party add-in that can cause this issue:
http://support.microsoft.com/kb/906899


Let us know how that works out and if you need additional help

Feb 20, 2011 | Computers & Internet

2 Answers

Word 2007 saves and closes normal.dotm everytime I close it. It doesn't ask for anything, but it shows as an opened document in Word and start menus list.


It could mean that the normal.dot file is corrupt.

Try this:

1. Do a search for normal.dot
2. when found, change the name to "normal.dot.old"
3. restart your machine

Good Luck !!!!!!

Jul 21, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

"this modification is not allowed because the document is locked"


Rename all instances your document template files (Normal.dotm or Normal.dot) to prevent formatting changes, AutoText entries, and macros that are stored in the global template (Normalm.dot or Normal.dot) from affecting the behavior of Word and documents that are opened, rename your global template (Normal.dotm or Normal.dot). Renaming the template lets you quickly determine whether the global template is causing the issue.

When you rename the Normal.dotm template in Word 2007 or the Normal.dot template in Word 2003 and in earlier versions of Word, you reset several options to the default settings. These include custom styles, custom toolbars, macros, and AutoText entries.

Jul 12, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

My MS Word 2007 has been giving me problems for about a week or so. It's part of MS Office Home and Student 2007. The problem is that it keeps freezing up on me and I lose typed text. Eventually I can...


Rename all instances of your document template files (Normal.dotm or Normal.dot). This will prevent formatting changes, AutoText entries, and macros that are stored in the global template (Normalm.dot or Normal.dot) from affecting the behavior of Word and documents that are opened.Renaming the template will let you quickly determine whether the global template is causing the issue.

When you rename the Normal.dotm template in Word 2007 or the Normal.dot template in Word 2003 and in earlier versions of Word, you reset several options to the default settings. These include custom styles, custom toolbars, macros, and AutoText entries.

Jul 03, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

Microsoft word 2000 is not responding


Use the Search Option, selecting all files (search hidden as well), to locate the file named Normal.dot. Once found delete or rename the file Normal.OLD. This is the template that Word uses for all documents. It not uncommon for this file to become corrupted and cause problems.

After finding this file in your computer, rename it to something else like Normal.Old or delete it completely and then retry opening word. Word should automatically recreate the Normal.dot template for you. If it works properly after renaming the template file, you can delete the old one since a new one will have already been created.

Normal.dot may be hidden so you may have to go into your Window Explorer options and change them to show hidden files and folders before doing your search

To enable viewing of hidden folders:
MY COMPUTER --> TOOLS --> FOLDER OPTIONS --> VIEW --> SHOW HIDDEN FILES AND FOLDERS)

Hope this information has been helpful.

Apr 30, 2009 | Microsoft Office Professional 2007 Full...

2 Answers

MS word not responding


Rename all instances of your document template files (Normal.dotm or Normal.dot) This will prevent formatting changes, AutoText entries, and macros that are stored in the global template (Normalm.dot or Normal.dot) from affecting the behavior of Word and documents that are opened.

Renaming the template lets you quickly determine whether the global template is causing the issue.

When you rename the Normal.dotm template in Word 2007 or the Normal.dot template in Word 2003 and in earlier versions of Word, you reset several options to the default settings. These include custom styles, custom toolbars, macros, and AutoText entries.

Dec 15, 2008 | Microsoft Office Outlook 2003 for PC

3 Answers

Windows word 2003 Autotext not working.


Not sure what problem you are having with AutoText. One problem could be that you do not have the show autocomplete suggestions checked off. To do this go to Insert, AutoText, then AutoText, and look for the tab AutoText. Make sure the check box marked show autocomplete suggestions is checked off. There can be other parts of the Auto text that is not working for you and you may be able to look around in the other tabs to find the part that is not activated. If you give me more information I might be able to answer a more specific question.

Nov 27, 2008 | Microsoft Office 2003 Basic Edition...

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Adobe 8.0 Pro corrupts MS Office 2003 Normal.dot file


un-install and re-install office, or get the normal.dot file from other computer and copy it to yours.

Nov 06, 2008 | Microsoft Office Professional 2007 Full...

1 Answer

Keyboard locked out for microsoft word 2003


It's not the keyboard. If it was, it wouldn't work in anything.

It's possible that the "normal.dot" template is protected. This will result in any document created using that template also being protected. Try going into File -> New and creating something specific, for example a menu, that uses a different template. If suddenly you can use the keyboard, then you've found the problem.

Under those circumstances, use the Windows Search tool to find the file "normal.dot" and delete it. When you run Word again it will create a new, unprotected document template called "normal.dot" and Word should function correctly from then on.

May 23, 2008 | Acer TravelMate 354TE Notebook

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