Question about Brother MFC 3420C All-In-One InkJet Printer

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Hello my machine is brother mfc-3820cn it says please open cover i did then nothig happenes all looks ok

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You need to reset the ink. What you do is hit the ink button in the top left then using the arrows navigate to the NEW INK option (on the screen) select it and follow the prompt after that you should be as good as new. You may need to clean the ink afterward as well which can be found through the same series but choosing the CLEAN option. Hope this helps.

Posted on May 20, 2011


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Problem i am having is that i do not have a cd to install my mfc-3820cn all-in-one

go online to and under support look for drivers for our printer model. you will be able to download it from there.

Jul 28, 2010 | Brother MFC 3820CN All-In-One InkJet...

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I dont have the cd for my mfc 3820cn printer and i cant get it to work.

Please follow this link, you will get download driver option for your printer.

Sep 23, 2009 | Brother MFC 3820CN All-In-One InkJet...

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Code error 41

Error 41

The head drive voltage has not been turned from Low to High within the specified time.

Carriage ASSY
Main PCB
Print head unit
Power supply PCB

Feb 27, 2009 | Brother MFC 3820CN All-In-One InkJet...

1 Answer

Error 41 brother mfc 3820cn

error 41 means the printhead is damaged. There is a 2.5 year warranty extension for error 41 issues

Aug 26, 2008 | Brother MFC 3820CN All-In-One InkJet...

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Error #41

This is a normally a printhead error. You can try cleaning it, or replacing it. I went down that route with an Epson . . .It turned out to be more of a hassle, and did not solve the root problem. If still under warranty I would call the manufacturer (Brother). If it's out of warranty, and you can not change the printhead, I would replace it.


May 09, 2008 | Brother MFC 3820CN All-In-One InkJet...

2 Answers

Shut down after job complete

I had same problem on a MFC-3820CN Brother advised as follows:

"If the cover is opened during the power-down routine, when putting the machine into Power Save mode using the Power Save key, the LCD will display the message you mention in your email. The problem can be fixed by disconnecting the power cord and then holding down the on/off button while re-connecting the power cord again."

While waiting for brother to get back to me I accidentally put machine into maintainence mode and then when I re-powered up the problem was gone so I have not tried above myself, but can confirm problem is fixable.

Apr 14, 2008 | Brother MFC-620CN All-In-One InkJet...

3 Answers

BRother printer error code 41

The printhead is defective. Call brother hotline. Because this is a very common error (due to malconstruction on the mfc 3820 ) they might replace it for free. And when asked: OF COURSE YOU HAD ALWAYS RUN THE UNIT BY ORIGINAL INK CARTRIDGES!!!! :-) (take the ink carts out before sending or giving it to a service dealer!)

Oct 14, 2007 | Brother MFC 3820CN All-In-One InkJet...

2 Answers

Print head

mukuwa, here are a couple of suggestions: How do I clear a Machine Error 41? Description: * Machine Error 41 indicates a mechanical malfunction of the FAX/DCP/MFC. * Unplug the unit from the power source and then plug it back in again. * If the error message continues to be displayed on the LCD, please contact Brother Customer Service. 1. Open the Scanner cover by pulling up on the edge of the scanner just above the LCD. 2. After 15 seconds, re-close the Scanner cover. 3. The LCD will then display Have you removed Blck? 1 Yes 2 No. The LCD will display this question for ALL 4 colours (not just the ones replaced). If 1 Yes is selected, the LCD will then display Change to new (colour)? 1 Yes 2 No. Note o "Change to new (colour)?" will only appear if 1 Yes is selected for "Have you removed (colour)?" If 2 NO is selected for the "removed" question, the LCD will then move on to the question for the next colour. o If "1 Yes" is NOT selected for the colour(s) that was replaced, the LCD will return to "Ink Empty". 4. After all the correct selections are made, the machine will then go into a cleaning. Once the cleaning is complete, the LCD will return to date and time. If you still have the same problem, contact Brother Customer Service. Let me know what happens. Good Luck, Tim

Mar 15, 2007 | Brother MFC 3820CN All-In-One InkJet...

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