Question about Washing Machines
I set our HE5t to run with the following settings: Heavy Duty, Cool Water, Extended Spin on Highest Spin, with Prewash, and delayed it by 6 hours. I have run the delay start several times with phenomenal success. I walked away after pressing start and then realized I needed to add a few things. I returned about 1/2 hour later, added the few things, then closed the door.
Then I heard a click and the familiar beep sounds it makes, which it should not do until it is ready to officially start the cycle. I looked at the display and no lights are illuminated except the Power button and the Door Locked signal. I have pressed the Stop button, held it down, twiddled the knob, pressed Start. These have ZERO effect. I have pressed the Power button, only to have the washer beep at me. Do I have to call Sears to have a "Professional" come fix it? It is still under warranty. Or is there something simple I can do to reset it?
Click on the following link for advice on how to unlock the washer door by using the manual release.
Even though your washer probably isn't diaplaying any error codes (according to the symptoms you've provided), the condition still exists where you have a door lock issue. You can try unplugging the washer for about 30 minutes to see if the computer will reset. Sometimes the door lock jams for whatever reason and a manual release and/or power cut off will clear it. If for some reason, the washer still exhibits the same problem after following the advice in the link, any further repairs would be covered depending on the PURCHASE date of your washer. If you do not have a receipt, Sears will determine the date based upon the washer serial number. The serial number indicates the month and year the washer was manufactured. If you provide me with your COMPLETE model number, I can tell you if your washer would still be covered under the manufacturers warranty. I hope you find this information helpful.
Posted on Jun 16, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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