Question about HP Pavilion dv9000z Notebook

1 Answer

HP Pavillion dv9000 does not show the presence of optical drive in device manager. Installing a CD results in the drive spinning up but nothing else- Ran the Microsoft FIX pgm ( MATS_RUN.dvd )- reports CD-ROM not recognized. So no driver or H/W recognition...where do I get a driver? Running WINDOWS VISTA 2007 -Service pack 2.

Posted by on

  • lorencbruce Nov 13, 2010

    Hi Dan,

    I fixed this problem via the following:
    1. Power down the DV9000
    2. Disconnect the DC power input
    3. Carefully remove the laptop battery
    4. Depress the POWER-UP button for 60 seconds ( discharge the PS caps )
    5. Reinstall battery and reconnect DC power
    6. Power up- CD-ROM now shows up in the device manager

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,323 Answers

Hi

This is happening due to a driver issue. You can download the driver for your Optical drive from this link---
HP Pavillion dv9000 Optical drive drivers
Hope this helps.... Please post back in case you need further assistance.
Daniel

Posted on Nov 08, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

EMachines Desktop PC: when inserting a cd drive,nothing happens...


First thing to do is check whether your optical drive is visible in Device Manager:
Right-click on "My Computer" and select "Manage".
Click Device Manager, then look for a DVD/CD-ROM drives section on the right and expand it (click the plus).

If you dont see your optical drive listed there, or you don't have a DVD/CD-ROM drives section in Device Manager then your PC is not detecting the presence of the drive. In this case if it is a desktop PC you need to make sure both power and data cables are securely connected. If it is a laptop, you may need to just reseat the drive (due to its connector no longer making good contact with your mainboard). This would be a case of unscrewing the relevant screw underneath, pulling the device right out (possibly cleaning the contacts, if dusty), then pushing it back in firmly before putting that screw back in.

If on the other hand you DO have an entry in Device Manager for your drive but it has a yellow exclamation symbol next to it then that means there is a driver issue. This is commonly caused by uninstalling some particular cd burning software. It can be fixed by a simple registry edit...
Run Regedit (Start Menu->Run. Type "regedit", press Enter.)
go to "HKEY_LOCAL_MACHINE_SYSTEM \CurrentControlSet \Control \Class \{4D36E965..."
Delete the "UpperFilters" and "LowerFilters" entries. (These will get regenerated...)
Then reboot your computer. Hopefully problem solved.

May 18, 2010 | E-Machines eMachines Desktop PC

1 Answer

Can't get the Cd/Dvd drive to work, Windows vista doesn't show it in the device manager, I have a n HP Pavillion dv6500 notebook around 3 yrs old


If the device manager does not recognise the drive then it has most likely failed. You should be able to remove the drive, one screw on the underside, and reboot, Once you have done this power down, reseat the drive and power up again. If the Plug and Play software doe snot recognise it then you need a new drive.

Mar 09, 2010 | HP Pavilion dv6605us Notebook

1 Answer

Hello i'm having HP PAVILLION DV6000 and OS is


You first remove that device from device manager.
Then restart the pc.
You may check the BIOS menu for that device for any clarification.
After restart since u have removed it the OS will detect the device and install it automatically.
Hope this helped.

Jan 09, 2010 | Pioneer DVR-107D DVD±RW Burner

1 Answer

The cd burner in my computer just stopped working


if nothing working try to uninstall the driver and reintall it and see if that work if not need to change it...go to device manager and delete the device and restart the computer and see if it will load new one.

Nov 08, 2009 | Dell HP Pavilion ZE5000 ZE4000 NX9000...

3 Answers

HP pavillion DV6500 CD/DVD RW not responding, unit will try to boot up many times when system is starting but when I put in a CD or DVD no response and doesn't show a drive in My Computer. I've opened up...


Turn off the Notebook remve all the peripherials, Remove battery and disconnect AC Adapter and then press and hold down power button for thirty seconds.
After 30 Seconds connect Battery and Power supply as soon as you tun on the Notebook keep on hitting F10 Notebook will show BIOS then F9 Notebook will show Load Set-up Default than Hit yes and Hit F10 again it will show save Exit and chnages now that show Fix the Problem
If not than use Philip Screw Driver take out optical drive and put it back in Reinstall CD/DVD Drive drivers using Device Manager .

Thanks and Regards
Neeraj Sharma
HP and Compaq Notebooks Expert

Oct 08, 2009 | HP Pavilion dv6000z Notebook

2 Answers

CD-RW driver disappeared


check the cable connections to your optical drive..it must have loosen up

Sep 05, 2009 | Acer Aspire 3050 Notebook

1 Answer

DVD drive does not show up in Computer drive list


Sounds like a cable or CD hardware issue. If you are comfortable taking apart the laptop yourself, disconnect /reconnect the cable or replace the CD cable. It's hard to update the driver if the system doesn't see the drive. Or, you could replace the drive. It's really hard to know which is the problem without testing.

Jun 13, 2009 | HP 419320-001 - HP Pavilion dv4000 Series...

1 Answer

Hp pavillion dv9000- cd/dvd rw drive not working


you have to send it back to hp to get it fixed, this is the second time mine had the same problem

May 10, 2009 | HP Pavillion DV9060US Notebook

1 Answer

HP CD/DVD optical drive is not recognized


I found that there was a firmware conflict caused by the installation of iTUNES. I uninstalled and cleared the upper and lower filters in the registry and the internal DVD-Rom is recognized. First I cleared the registry and the drive was recognized after a hard boot. So Far no twitches. Knock on wood.

Dec 26, 2008 | Computers & Internet

Not finding what you are looking for?
HP Pavilion dv9000z Notebook Logo

1,276 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18387 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Tony

Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...