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My GE wireless mouse 20331 is acting erratic and moving all by itself. I've changed options in control panel and it still is doing this. sometimes when I point and click it jumps to something else not what I pointed at. How can I fix this please and thank you. dpringle_2000@yahoo.com

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SOURCE: My GE wireless mouse 20331 is acting erratic and

the first thing that I would recommend is making sure that it is clean underneath since it is optical debri on the laser area can cause eradic behavior. My second suggestion would be to uninstall the software that came with it and just use the standard controller. I had to do that with a trackball that I was using because the software that came with the trackball wasnt playing nice with the operating system but once I removed that software the unit worked fine.

Posted on Jun 19, 2011

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1 Answer

How to make a optical mouse work better?


Your mouse is an important part of your computer system, and when that mouse has problems it is important to get them resolved as quickly as possible.


There are a number of things that can cause a mouse pointer to behave erratically, and it is important to work through each of those possible causes one by one.


Change the batteries if you are using a wireless mouse.

The batteries in a wireless mouse will generally last a long time, especially if you use rechargeable batteries.


But once the battery power begins to decline, the batteries will lose power very rapidly.

If you are using a wireless mouse and the cursor begins to stutter and jump, chances are that changing the batteries will resolve the issue.


Move the wireless transmitter to another USB port.

Problems with the wireless transmitter can cause the mouse pointer to stutter and jump. Moving the transmitter to another port will often resolve this issue.


Right-click on the "My Computer" icon on your computer's desktop, and choose "Properties" from the menu.

Click on the "Hardware" tab, and click the "Device Manager" button.


Navigate to the mouse entry in the list of hardware devices, right-click and choose "Update Driver" from the menu.

Allow your operating system to search for and install the most recent driver for your model mouse.


Clean the mouse surface thoroughly if you are not using a mouse pad.

If you are using a mouse pad, shake any dust or dirt off of it to make sure the surface is perfectly smooth.


Any imperfections in the surface could cause the mouse pointer to behave erratically.

To clean the mouse surface, hold a clean cloth over the opening of a bottle of isopropyl alcohol and soak the cloth.


Then, go over the entire surface with the alcohol-soaked cloth and allow the surface to dry before attempting to use the mouse again.


Click on the "Start" button, and choose "Control Panel" from the menu.

Double-click the "Mouse" icon, and click the "Mouse Pointer" tab.


Adjust the speed of the mouse.

If the mouse speed is set too fast, it can cause the mouse pointer to stutter or hiccup.


It may take a few tries to get the speed just right, so just move the slider and test each new setting


I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop

then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7


in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar


Hope this helps

Nov 04, 2012 | Computers & Internet

2 Answers

Unstable, jittery cursor


Lets give this a try: Click the Start button> click Control Panel> click Hardware> and then click Mouse. Click the Pointer Options tab, and then do the following: Uncheck the Hide pointer while typing box. Hope this helps you. Let us know either way. Make it a great day!

Apr 30, 2012 | Compaq Computers & Internet

1 Answer

Wireless optical mouse 20331 scroll wheel very erotic


Erotic? Does it keep bringing up **** when you roll it? Lol.

I assume you mean erratic... the scroll wheel on mine doesn't work at all. I found your post while looking for a solution for that problem.

Sep 12, 2011 | GE Wireless Optical Mouse

1 Answer

My GE wireless mouse 20331 is acting erratic and moving all by itself. I've changed options in control panel and it still is doing this. sometimes when I point and click it jumps to something else not...


the first thing that I would recommend is making sure that it is clean underneath since it is optical debri on the laser area can cause eradic behavior. My second suggestion would be to uninstall the software that came with it and just use the standard controller. I had to do that with a trackball that I was using because the software that came with the trackball wasnt playing nice with the operating system but once I removed that software the unit worked fine.

Jun 19, 2011 | GE Wireless Optical Mouse

2 Answers

Hi All: I have a Microsoft Laser 6000 Mouse Model 1052 - that became erratic within one year. Tried changing to new batteries but to no avail. Any suggestions or is it toast? Cheers, Joe


By erratic, i assume you mean jumping around the screen, etc? get a qtip, cover it with isopropyl, and gently swab the lens. make sure it is free of dirt and scratches. Also clean the area you use your mouse on. It should be fine after you do that.

Mar 10, 2011 | Microsoft Wireless Laser Mouse 6000 v2.0

1 Answer

Mouse cursor acts erratically It is either too slow to accomplish the task or there is much trouble getting the cursor to the place I want it to be


You can change your setting for your mouse curson.
click on start, control panel, click icon mouse.
set your options as you want.
hope the pictures help. good luck : 0)
d7a7f4d.jpg85be501.jpg

Nov 16, 2009 | Dynex Wireless Optical Mouse

1 Answer

Erratic behavior of MS wireless optical mouse


Your wireless mouse the battery might be low, change the battery and go to control panel and click the mouse icon, and adjust the right mouse speed setting.

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Jul 27, 2009 | Computers & Internet

1 Answer

Mouse`slowly quit working


Maybe your mouse in malfnctioning. It depends how it is use or the product itself. You must configure the mouse on control panel.

May 18, 2009 | GE Wireless Optical Mouse

1 Answer

Scroll mouse is choppy when I am trying to scroll. It sometimes even goes back up. Very irritating.


Try going into your Control Panel, go into the Mouse controls, and change the wheel scroll settings. There's a "lines to scroll" option that determines how much or little the wheel moves the page. Try changing this number up or down and see if the problem gets any better. Does the scroll wheel feel OK? is it sticky or hard to turn? is it smooth and loose?

May 18, 2009 | GE 97985 Mouse

1 Answer

MY GE WIRELESS OPTICAL MINI MOUSE POINTER MOVES ON ITS OWN


I get the same thing from a optical with cord.

Change the pointer speed. Look in Start > Control Panel > Mouse > Pointer Options.

Nov 24, 2008 | GE Wireless Optical Mini Mouse 3087897985

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