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I have a Toshiba Satellite A-100 laptop. The dvd-rw on my laptop cannot read dvds or cds. I have scanned for hardware changes and updated drivers using device manager, there has been no change. Can you please help?

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In that case the laser lens inside your dvd-rw is covered in dust - try running a cleaning disk. If the situation doesn't change then the ldust has been baked in the plastic of the lens - the dvd-rw is dead, replace it.

Posted on Nov 08, 2010

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