HP PSC 2410 stopped printing. Reinstalled sw - printer scans faxes prints self test but won't print docs! HELP!
When you reinstalled it did you unplug it from the computer. Often links to printers are lost, it's a Windows thing, frequently people reinstall in desperation, forgetting to uninstall the original and disconnect the printer USB. So, unplug the printer USB from the computer, go to control panel,and printers and delete the printers that you are going to reinstall which you see there. Then go to add and remove programs and remove all software.
If there are print jobs pending you may not be able to uninstall or delete, so click the printer and delete all jobs pending, then try the uninstall again.
When all is uninstalled, restart the system and reinstall, plugging in the printer only when the software asks for it.
It being an HP the uninstall option may well be on the installation disc so you can use that if you wish.
Aug 01, 2009 |
Printers & Copiers