Question about Genius ColorPage Vivid Pro Flatbed Scanner

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Vista and genius scanner

Please help me. i cannot use my genius vivid scanner with my windows vista laptop. what shall i do? thank you very much!



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  • 3 more comments 
  • jamirpaulo Jul 30, 2008

    I need the SOFTWARE of instalation the GENIUS COLOR Page-CS Mod. FS-1130. E-mail: jamirpaulo@hbinfo.com.br

  • Anonymous Jul 30, 2008

    Tengo un scaner genius coñorpage vivid 1200xe y mi pc tiene windows vista y no tengo el controlador apropiado

  • Frankferreir Aug 28, 2008

    Hola, me llamo Francisco Ferreira, soy de Mérida, Venezuela. Tengo un Scanner ColorPage-Vivid III y no lo puedo usar en mi laptop con windows vista. Pueden ofrecerme el driver controlador? Muchas gracias. (frankferreira57@hotmail.com)

  • g8hav Aug 30, 2008

    Hi

    I have followed the link to the genius site, downloaded and installed. But Presto Page manager a nd VUEscan cannot use the scanner. Both programs poll the scanner as it wakes up but nothing after that. I have tried Genius but they say that is the correct driver. There is a message about 'No Twain device' which usually means it has not connected for scanning.

    Cheers

  • Leandro Krug Wives
    Leandro Krug Wives Jan 12, 2009

    I downloaded the drivers for my Genius Scanner HR6X on the Genius homepage (windows vista version).

    It installed and the keyscan software that cames with the driver works fine (checks the scanner and say it is ok).

    Any other scanner applications and software recognizes the scanner, but are not able to scan. Error messagens of type "can't scan".


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I can't installed my genuis Scanner on my Vista PC, what can I do?

Posted on Mar 18, 2009

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Hi, i haven´t a solution but, i try to find it in the genius site... they don't have any... anyway I send them an e.mail to the support... i'm waiting

Posted on Sep 11, 2008

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Http://www.geniusnet.com.tw/geniusOnline/online.portal?_nfpb=true&supportPortlet_actionOverride=%2Fportlets%2FsupportArea%2Fdrivers%2FfindByModel&_windowLabel=supportPortlet&_pageLabel=supportPage&test=portlet-action

This is the link to your driver support page. Simply enter your model and operating system in the drop down menu and download your drivers and install. If you need more help feel free to contact me.

Please don;t forget to rate me FixYa when this works for you. It would be greatly appreciated.
George

Posted on Jul 23, 2008

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Today I followed the lead of Bubbabear, checked the site and they do have one by now! You can use your vivid 1200XE under Windows Vista! Check the site and get it!
http://www.geniusnet.com.tw/geniusOnline/online.portal?_nfpb=true&supportPortlet_actionOverride=%2Fportlets%2FsupportArea%2Fdrivers%2FfindByProductLine&_windowLabel=supportPortlet&supportPortletcategoryId=32672&_pageLabel=supportPage&test=portlet-action
Daniken from South Brazil (danieltradutor@gmail.com)

Posted on Aug 14, 2008

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1 Answer

I want drivers for Windows 7


Go here: http://www.geniusnet.com/geniusOnl [...] let-action

Scroll down the page until you see the ColorPage Vivid 1200x - try selecting the Vista or XP driver package and seeing if you can force it to work.

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Nov 19, 2008 | Genius ColorPage Vivid Pro Flatbed Scanner

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Genius and Vista


In a communication with the genius scanner manufacturer, their response is pasted below.

Hello,

I regret to inform you that the vivid 4 is not compatible with Vista.

Airo
KYE SYSTEMS AMERICA
e-mail support: support@genius-kye.com
MSN Messenger Support: support@genius-kye.com
Phone # 305-468-9250 ext: 30



xp.gif< ----------------------------------------They also state that the product specifically states what it is compatible with and does NOT state it is compatible with Vista. :(

vivid4.jpg

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cheers

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http://www.geniusnet.com.tw/geniusOnline/online.portal?_nfpb=true&supportPortlet_actionOverride=%2Fportlets%2FsupportArea%2Fdrivers%2FfindByModel&_windowLabel=supportPortlet&_pageLabel=supportPage&test=portlet-action

This is the link to your driver support page. Simply enter your model and operating system in the drop down menu and download your drivers and install. If you need more help feel free to contact me.

Please don;t forget to rate me FixYa when this works for you. It would be greatly appreciated.
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Feb 21, 2008 | Genius ColorPage Vivid Pro Flatbed Scanner

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