Question about Logitech Cordless Mouse

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Why will wireless mouse M305 work on my old computer but not on newer computer? The batteries are fine but it won't work even though we tried in several usb locations but still nothing.

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Maybe it needs to be installed on your new computer?
Find the installation software, drivers, etc. at this link:
http://www.logitech.com/en-hk/notebook-products/mice/devices/5484

Posted on Nov 08, 2010

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Mouse driver


Hi. there is a rule of thumb when a hardware device fails, and that is what I suggest to you:

1) powercycle the device and/or the computer
2) re-install the drivers for the device
3) check to see if there is a newer driver version for your device and OS, download it and install it.

For your mouse the driver could be located here also on that page are some troubleshooting that maybe usefull

4) check your device with other computers, if the device works, then the issue is specific to your computer, if the device also fails on other computer, chances are the device is defective, but even so it's required for you to test with even different OSes.

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Logitech wireless mouse (m305) isn't working


Does this mouse need to sync with the reciever plugged into the computer?
Somewhere on the mouse and posssibly on the reciever plugged into the USB
port on the computer it should have a connect button. Usually to connect/sync
a mouse or keyboard press the button on the reciever first then press the connect
button on the mouse. Or if th mouse has a button just press the mouse button,
often the mouses lazer will blink until the mouse connects with the reciever then
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I have the m305 wireless mouse i can not get the arrow to move.


Replace the battery in the mouse and move the receiver to a different USB port, if these two solutions doesn't work then the mouse is defective.

Mar 04, 2011 | Logitech Cordless Mouse

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This is a difficult one to answer so lets go through it.
You have a M305 thatrefuses to work and your OS says is returning an error.
You've quite rightly checked the Logitech site and found out that it appears to be a common fault as many people are reporting the same issue.
Logitech have not resolved the issue.

All the above are valid reason for retun to the vendor for replacement/refund.

However you WANT to replace a M305 (a model with know issues) with ANOTHER M305 which will have the same issues as Logitech have not resolved the problem.

I will have to think long and hard before giving a definative reply.

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Hi, I purchased a Logitech Wireless Mouse M305 to use with my new laptop Asus X85Sseries which was running Vista Home Premium...computer crashed after message saying Bug Error with USB device which was the...


Logitech has excellent mice. Thats a nice one to. Go to logitech.com support choose the m305 model. You'll get that right away as its one of there newer models. After support download the setpoint software for windows 7. If that all works fine which it should look around the web for whats called uber software for logitech mice. Has added features and better funtionality. Its the talk of the mice world.

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1 Answer

We just unhooked our computer to move it downstairs. then we rehooked it up and the wireless mouse won't work even after pushing the reset button on top. it's a wireless microsoft model..newer..2 years.


Presuming the batteries are good or recharged? Try new battery first

OR, go to ctrl panel and system and device manager and delete the mouse. then plug it in for discovery. It will reqquire the driver disk to install it probably, so have it ready.

please rate my help++++Thanks for using FIXYA


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i had the same problem, i checked the batteries with a DMM and the measured 1.4v i replaced the batteries with new and i still had the same problem. anyway i ended up taking the keyboard apart and found where the antenna is connected to a push on type connector alongside the pcb board inside the keyboard, the connection was slightly corroded. i cleaned it up and it is working fine know, even with the old batteries.

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It looks as if the mouse is kaput, as it does the same on another computer, and the other mouse works fine on this computer..

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