Question about Xerox Phaser 8560MFP Laser Printer

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I have a HP 2840 Printer. The printer is leaving black roller marks on my print documents.

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  • randalo Nov 08, 2010

    Still having the same issue. Printed copies have roller streaks and color blobs splattered on the sheet.

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The roller must be cleaned thoroughly.

Posted on Nov 08, 2010

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Solutions for : Roller Marks on Prints Solution : Clean the Printer and Paper Trays Feed Rollers NOTE: Use 90% isopropyl alcohol and a lint-free cloth to clean the rollers.

  1. Open the Exit Cover.

    I have a HP 2840 - 8500-exit-cover.jpg

  2. Clean the gray exit rollers, and then close the cover.


  3. Open Paper Tray 1 (this is the manual feed tray), clean the gray pick roller, and then close the tray.

    8500-pt1-open.jpg

  4. Clean the pick and separator rollers in Paper Trays 2, 3, and 4.

    8500-pick-roller-clean.jpg

    1. Open Paper Trays 2, 3, and 4 and pull the trays completely out of the printer.


    2. Locate the release lever to the right of the gray pick rollers in the printers I have a HP 2840 - 8500-release-lever.jpg8500-release-lever.jpg

    3. Pull the lever to let the rolI have a HP 2840 - 8500-release-lever-pull.jpg />
      8500-release-lever-pull.jpg

    4. Grasp and pull the rollers I have a HP 2840 - 8500-rollers-remove.jpg them from the printer .

      8500-rollers-remove.jpg

    5. Clean the rollers with clear packing tape. One method is to lay a strip of clear packing tape, sticky side up, on a tableI have a HP 2840 - 8500-rollers-clean.jpge pick assembly along the length of the tape.

      8500-rollers-clean.jpg


    6. 8500-sep-rollers-clean.jpg

    7. Replace the roller assembly.
    8. Re-install the trays and make sure to completely close the trays.

Posted on Nov 08, 2010

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