Question about Samsung Office Equipment & Supplies
The unit that the toners sit into does come out. Just grab the green handle above the toners and pull out the process unit. Check to see if the green, shiny drum is clean. But, do not touch it with your fingers. Try to blow out the interior of the machine with compressed air. If this doesn't help, you'll need a tech to clean the right components.
Posted on Jun 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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