Question about Canon SmartBase MP360 All-In-One InkJet Printer

2 Answers

"There is no Scanner selected,

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  • egman33 Nov 08, 2010

    Dear nonotech. I bought the computer recently from Dell (Inspiron zino HD) and runs on Windows 7, however the printer/scanner is a few years older. When I started the Dell it identified the printer and installed the appropreate drivers. I did not install the printer. It works well as a printer.

    I have now tried to scann for the first time and i get the above message 'there is no scanner selected'. How do I solve this problem? How do I select the scanner?

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2 Answers

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  • Expert
  • 2,973 Answers

It is a driver problem that faces you. Please uninstall and reinstall the drivers for the All in One as per the link below:
http://www.fixya.com/support/r3559995-installing_devices_on_pcs_and_laptops

Posted on Nov 08, 2010

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  • Canon Master
  • 4,737 Answers

How did you install the Printer? Did you install it using the CD or Did you download the driver from the Canon Website? Let me know.

Also try scanning from Paint or from any Photo editing program. I would also suggest you to try scanning from the "Printers and Faxes" (in windows xp) "Devices and Printers" (windows vista and 7), if it's driver is installed, it should also show up in the "My Computer" folder.

Awaiting.

Posted on Nov 08, 2010

  • Lebanon Raingam
    Lebanon Raingam Nov 08, 2010

    Ok... first try with this scanner driver (click here), open the link and click "Download (26MB)", download and install the program, restart your computer and try again. Also, let me know if there's a scanner in the My Computer or not. Thanks.

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Posted on Jan 02, 2017

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1 Answer

Can not open banks


I need to ask you this. Normally one bank can't be closed.
You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!

resetting your scanner
1. Turn off your scanner, and then turn it on again.


2. Insert a pointed object into the reset hole on the back

of the scanner. Then, gently press and release the reset

button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

If that doesn't help. Please get it serviced. I do recommend to get a DSP Firmware Update for it. The download is free from RadioShack but the cable and software is not.

I hope this helps and solves this problem.
btw.. if you don't have the product manual http://support.radioshack.com/manuals/ome20-496.pdf
You will need Adobe reader or equivalent!!
Happy Scanning!!



Jan 21, 2013 | Radio Shack Pro-2096 Base Scanner

1 Answer

Can,t get scanner off all channels locked mode


Please try this!!
You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!
resetting your scanner
1. Turn off your scanner, and then turn it on again.

2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

Hope this works.. Happy Scanning

Nov 20, 2012 | Radio Shack Pro-96 Scanner

1 Answer

Pro2096 all channels locked out


I need to ask you this. Normally one bank can't be closed.
You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!
resetting your scanner
1. Turn off your scanner, and then turn it on again.

2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

If that doesn't help. Please get it serviced. I do recommend to get a DSP Firmware Update for it. The download is free from RadioShack but the cable and software is not.

I hope this helps and solves this problem.
btw.. if you don't have the product manual http://support.radioshack.com/manuals/ome20-496.pdf
You will need Adobe reader or equivalent!!
Happy Scanning!!

Jan 22, 2012 | Radio Shack Pro-2096 Base Scanner

1 Answer

I can't scan to e-mail.


Connect the scanner to the PC install the scanner software, place the Document on to the scanner and close then on your PC desktop or open My Computer right click on the scanner icon and select scan picture.
Save the picture or the document, open your e-mail after typing or just how you usually send e-mail, 0n the send option bar/tap select add attachment wait to open then locate the scan doc by browsing the pop-up menu select your scan doc and click OK/ADD the doc will be added to your e-mail message now you can send it.

May 07, 2011 | Computers & Internet

1 Answer

Hi, I have a lexmark x7170 and keep getting an error message "unsupported cartridge". Help please!!


If you receive an error message that tells you that you have an unsupported cartridge, then you need to remove the cartridge. After installing the appropriate type of ink cartridge you should no longer receive the error message and you can then perform a print test.
Instruction on how avoid unsupprted cartridge message.
  1. Lift up the scanner unit (with the power on). The printer cartridge carrier will move to the top of the printer into the loading position.
  2. Press down on the lever above the cartridge and then raise the cartridge lid. Remove the cartridge and make sure the cartridge supports no more than four colors (cyan, yellow, magenta and black) and a speed of 22 parts per notation.
  3. Insert the compatible ink cartridge into the carrier and then lower the cartridge lid. Close the scanner unit, then make sure plain white paper is inserted into the paper loader.
  4. Press the "OK" button on the control panel and the unsupported cartridge message should be gone. Press the "Select" button and a test alignment page will print.

Nov 21, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

IT WON'T BUDGE. IT READS ALL CHANNELS LOCKED OUT. PLEASE HELP


You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!
resetting your scanner
1. Turn off your scanner, and then turn it on again.

2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

Hope this works happy scanning!!

Jan 12, 2010 | Radio Shack Pro-2096 Base Scanner

1 Answer

Scan button not working, message says selected application invalid ?


Hi

The quickest way to resolve this is to reinstall the cano tool box you can find the latest version on the link bellow

http://software.canon-europe.com/products/0000465.asp

please don to forget to leave fixya feedback if you find this helpfull !

Regards Alan (alstech)

May 07, 2009 | Canon CanoScan LiDE 25 Flatbed Scanner

2 Answers

How to install a memorex scanner model #mem48u


First you need to make sure that you don't have the scanner plugged up. install the software through the disk that came with the scanner. when you have the scanner software fully installed (including drivers) you need to plug up the scanner. if the "New Hardware" notification doesn't show up you need to right click "My Computer" and select manage. Next you need to select device manager. from there you should see a "?" or an "!". click to view these unknown devices. you should see your scanner, select the scanner and you will get a new window. choose the driver tab. finally you need to choose the "update driver" option. then follow the step by step instructions in order to finish the installation of your scanner. please rate me i want to know if i was of any help.

May 06, 2009 | Memorex MEM48U Flatbed Scanner

2 Answers

Smartbase MP360 Scanner Not Identified by MS Vista


One thing to check and be sure of is that your printer cable (USB) is definately a USB 2.0 cable. Canon have an issue with their printers with scanners in that the data flow sometimes isn't sufficient when an older USB cable is used. The slightest drop of data on startup or during scanning will cause a stop.

Worth trying and has sometimes solved the problem for my customers.

Aug 23, 2008 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Scanner


Reinstall you software for the scanner .
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1849438&taskId=135&prodTypeId=15179&pro

Jul 23, 2008 | HP Scanjet G3010 Flatbed Scanner

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