Question about Canon SmartBase MP360 All-In-One InkJet Printer
It is a driver problem that faces you.
Please uninstall and reinstall the drivers for the All in One as per the link below:
Posted on Nov 08, 2010
How did you install the Printer? Did you install it using the CD or Did you download the driver from the Canon Website? Let me know.
Also try scanning from Paint or from any Photo editing program. I would also suggest you to try scanning from the "Printers and Faxes" (in windows xp) "Devices and Printers" (windows vista and 7), if it's driver is installed, it should also show up in the "My Computer" folder.
Posted on Nov 08, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
resetting your scanner
1. Turn off your scanner, and then turn it on again.
2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.
If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!
Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.
1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.
2. Press 0. The following messages appear on the display:
Exits if no
3. Press 1. The following messages appear on the display:
ENTER if Yes
CL to EXIT
4. Press ENT. The following messages appear on the display:
Clr Main Mem
V-Scan is OK
5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.
If that doesn't help. Please get it serviced. I do recommend to get a DSP Firmware Update for it. The download is free from RadioShack but the cable and software is not.
I hope this helps and solves this problem.
btw.. if you don't have the product manual http://support.radioshack.com/manuals/ome20-496.pdf
You will need Adobe reader or equivalent!!
Jan 21, 2013 | Radio Shack Pro-2096 Base Scanner
Nov 20, 2012 | Radio Shack Pro-96 Scanner
Jan 22, 2012 | Radio Shack Pro-2096 Base Scanner
May 07, 2011 | Computers & Internet
Nov 21, 2010 | Lexmark X7170 All-In-One InkJet Printer
Jan 12, 2010 | Radio Shack Pro-2096 Base Scanner
May 07, 2009 | Canon CanoScan LiDE 25 Flatbed Scanner
May 06, 2009 | Memorex MEM48U Flatbed Scanner
Aug 23, 2008 | Canon SmartBase MP360 All-In-One InkJet...
Aug 21, 2012 | Canon SmartBase MP360 All-In-One InkJet...
1,070 people viewed this question
Usually answered in minutes!