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I bought some parfums in an internet site fraganceX.com, I BOUGHT THEM 2 MONTHS AGO AND THEY NEVER ARRIVED, I sent to them several e-mails but they always say I have to wait more and more. How can I get my money back???? I paid with credit card. THANKS

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6ya6ya
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SOURCE: Bought 2 sd cards some time ago money taken no

Who did you buy them from?

Posted on Jul 23, 2010

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rb77x7
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SOURCE: I've purchaged a produces from

Check out this page:
http://www.fragrancex.com/customerservice/trackorder.html
and see if you can track your order (you'll need to have used your email for this, and have the order number handy).
If that doesn't work, try contacting their Customer Service department:
http://www.fragrancex.com/customerservice/contact.html
If that doesn't work, contact PayPal:
https://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab
and ask if they can stop payment or help you get your money back.
Good luck, and I hope this helps!

Posted on Jun 30, 2011

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